Johnny Hammer from Five Star Bath Solutions stepped in to assess the situation and explain how their Smart Choice package could resolve the structural concerns and provide long-term peace of mind. He walked through the company’s focus on shower specialization, outlining their process that includes a triple-layer waterproofing system using pre-sloped closed-cell foam pans, marine-grade adhesives, and reinforced corners with Shower Shield. Johnny emphasized that their team of background-checked, fully insured installers only do bathrooms, ensuring consistent quality and professionalism. The customer appreciated that the company blended the backing of a national brand with the hands-on service of a locally owned franchise led by Jared Basharian, who personally oversees final measurements and installation prep.
The installation would begin with full demo of the existing space down to the subfloor, inspection for any dry rot or water damage, and re-plumbing with PEX for long-term durability. The new shower would be custom-fitted using a crosshair measurement method to ensure accurate panel sizing, and oversized 40-inch walls were ordered to accommodate the space. Johnny clarified that the installation timeline would be two days, possibly three depending on complexity, and the team would maintain a clean, self-contained staging area with no disruption to other parts of the home. Coordination with the homeowner’s ongoing DIY flooring project was also addressed, ensuring a seamless integration with the new curb and trim.
Five Star Bath Solutions offered a lifetime, no-fine-print warranty that covers materials, labor, and installation. This guarantee is fully transferable to future homeowners and includes protection against water damage and workmanship failures. Additional assurances included a No Surprise Guarantee to lock in pricing even if hidden damage was found during install, and a Best Value Guarantee offering a $100 rebate if a comparable product and lifetime warranty were found at a lower price. Financing was available through Foundation Finance with zero money down and rates starting at 11.9%. With promotional discounts, including 77% off installation and a same-day $1,000 Valentine's Day discount, the total project cost was finalized at $13,800.
Features Presented by the Representative:
* 32" pre-sloped walk-in shower pan with 40" tall wall panels
* Smart Choice Centrel wall system with bold stone-style finish
* Single corner shelf and fold-down teak bench
* Brushed nickel Delta handle-pull shower head and matching hardware
* Barn-style bypass sliding glass doors in clear glass
* Full demo to subfloor and re-plumbing with PEX
* Triple-layer waterproofing with Shower Shield and marine-grade adhesive
* Custom panel sizing using crosshair measurement system
* Two to three-day installation with clean staging and protection protocols
* Lifetime, transferable warranty with no fine print
* No Surprise and Best Value guarantees
* Financing options and $1,000 same-day promotional discount
Bathroom Remodel, Chestnut St, South Plainfield, NJ , 07080
