Five Star Bath Solutions representative Steven Harris emphasized the company’s experience and credibility, noting they’ve been in business for 29 years and are A+ rated with the Better Business Bureau. Steven explained that the company specializes exclusively in bathrooms, uses in-house installers—not third-party contractors—and maintains a $2 million insurance policy per project. He highlighted that the company doesn’t rely on heavy advertising, instead depending on word of mouth and online presence. This approach allows them to keep project costs lower and more focused on quality. Their popular Smart Choice package, which was presented to the customer, offered a wide selection of colors and came with lifetime, fully transferable warranties.
Installation involved a complete removal of the previous acrylic unit and inspection of the framing behind. New waterproofing materials were installed before the updated shower walls and base were set. Safety features included two chrome-finish grab bars—one horizontal and one vertical—and a dual showerhead system. The customer-selected bypass glass doors were updated to a single fixed-panel glass door, which keeps the space open while providing splash protection. Built-in corner shelving offers functional storage for everyday bath use.
Five Star Bath Solutions provides a lifetime warranty that covers product, parts, and workmanship. Steven explained that the only exclusions are third-party products not supplied by the company, reinforcing the value of choosing their all-in-one system. The warranty also remains valid even if the home is sold, providing added value for resale. The Smart Choice panels are antimicrobial, seamless, and require no grout, making them low-maintenance and resistant to mold. Additionally, all fixtures, such as the Delta-brand faucets and diverter systems, are also covered under lifetime warranty. Steven reassured that in the event of any issue, replacements would be made without any trip or service fees.
Features Presented by the Representative:
* Smart Choice antimicrobial, no-grout subway wall system
* Lifetime transferable warranty on products, parts, and workmanship
* Proprietary waterproof shower shield backer board
* Fully in-house installation team from the Houston office
* Built-in custom storage: 4 corner shelves (no recessed caddy installed)
* Dual showerhead system with handheld and stationary heads
* Chrome finish fixtures and ADA-compliant grab bars
* Frameless single fixed-glass panel (replaced original bypass door plan)
* Slip-resistant shower base
* $2 million insurance coverage per project
* Flexible financing options including no interest plans
* 77% discount on installation with same-day decision offer
Tub To Shower Conversion, Montana Street, Jefferson City, MO , 65109
