Mike Kellerman from Five Star Bath Solutions presented the Smart Choice package as the preferred solution. This flagship product is a quarter-inch thick virgin PVC material with antimicrobial and anti-scratch coatings, designed to resemble real stone. It’s mounted on the company's proprietary Shower Shield backer board, which combines cement layering and a non-organic foam core to eliminate water penetration and mold growth. Mike emphasized that their sealant is marine-grade silicone—used on boats—and does not require re-caulking, offering a watertight installation that is guaranteed for life. The customer appreciated the design's durability and cleanliness, and opted for a matching aesthetic between the shower and tub areas, with recessed storage and no extra shelving to maximize space.
Five Star Bath Solutions, locally operated in Justin, TX, has over 30 years of experience and uses only full-time, trained, drug-tested, and background-checked installers—never subcontractors. Mike explained that the installation includes full demolition down to the studs for moisture inspection and free replacement of any damaged wood. The scope of work would include updated plumbing, new waterproof subfloor, installation of the walk-in shower with all selected features, and the jacuzzi tub with electrical modifications. The project was projected to take about three to four days and could begin approximately eight weeks from booking, giving the customer flexibility to prepare flooring or schedule other related updates.
Five Star Bath Solutions offers a lifetime transferable warranty on everything installed—walls, plumbing, fixtures, silicone, and structural materials—excluding only the door glass, which carries a manufacturer’s warranty. Delta faucets also come with their own lifetime guarantees. Mike explained available discounts, including $1,250 for partial cash and a social media review, plus an additional $1,395 off for a same-day commitment. This brought the final price down from $19,368 to $12,800. Financing was offered with flexible terms, as low as $150–$160 per month, and the first payment not due until three months after job completion. The customer was enthusiastic about the aesthetic, appreciated the financing options, and planned to discuss timing and deposit logistics with her spouse before moving forward.
Features presented by the representative:
* Walk-in shower installation with solid white wall panels
* Smart Choice antimicrobial and anti-scratch PVC wall system
* Brushed finish Delta handheld showerhead and control
* Two triangular corner shelves
* Fold-down teakwood bench
* Brushed grab bar and additional safety handle at entry
* Shower Shield waterproof cement and foam-core backer board
* Marine-grade silicone sealant (no grout or re-caulking)
* Full demo to studs, with included moisture check and repair
* Installation in 3–4 days, scheduled ~8 weeks from booking
* Lifetime transferable warranty on all installed components
* Discounts for same-day decision and review participation
* Financing with delayed first payment and monthly options