Johnny Hammer explained that Five Star Bath Solutions is both locally owned and internationally backed, combining the strength of a corporate franchise with personalized service. Their Nashville franchise is based in Bellevue and run by Jared Bashirian. Johnny emphasized that all installers are licensed, background-checked, and insured, and that the company maintains a $2 million general liability policy. He explained that their signature Centrelle product line uses expanded PVC to mimic natural stone with no grout lines, making it easy to clean and maintain. The company avoids traditional tile due to mold risk and instead specializes in systems that offer lifetime durability with minimal upkeep.
The installation process includes complete demolition down to studs and slab, with any plumbing reconfiguration handled on-site. For slab-based homes like this one, a jackhammer is used to move plumbing lines as needed, and drains are capped and concreted when converting spaces like the old shower. Five Star installs a pre-sloped, inch-and-a-half thick closed-cell foam shower pan and seals all seams with marine-grade adhesive and corner reinforcements. The window within the new shower area will be fully trimmed and waterproofed, and the team will also handle drywall and painting using Sherwin-Williams paint. The turnaround from contract to installation is six to eight weeks, with a projected five-day installation window.
Five Star Bath Solutions provides a full lifetime, no-fine-print warranty covering materials, plumbing, labor, fixtures, and aesthetics. The warranty is fully transferable to future homeowners at no cost. Johnny assured the customer that if any issues arise—such as water not draining properly from the fixture or concerns with product performance—the company will return to resolve them at no additional charge. Financing is available through Foundation Finance, requiring no upfront payment and offering flexible options with no prepayment penalties. The total project cost was quoted at $25,995, with a same-day promotion reducing it to $23,655 if accepted on the spot, though the customer chose to take time to consider and review the flooring samples before committing.
Features presented by the representative:
* Tub to walk-in shower conversion with 36" pan
* Azura Bay composite wall panels and simulated tile shower floor
* Matte black Delta fixtures including square rain head and handheld with diverter
* Three steel-mounted corner shelves
* Full bathroom flooring with Home Depot LifeProof luxury vinyl plank
* Drywall, paint, new toilet, and new vent fan installation included
* Demo down to studs and slab with plumbing reconfiguration
* Marine-grade ShowerShield waterproofing and corner reinforcement
* Five-day installation window, 6–8 week lead time
* Full lifetime, no-fine-print, transferable warranty
* No grout, mold-resistant surfaces, and easy maintenance
* Financing available with no deposit and flexible terms through Foundation Finance
Tub To Shower Conversion, Indian Lake Rd, Hendersonville, TN , 37075
