Johnny Hammer of Five Star Bath Solutions presented multiple system options including fiberglass, acrylic, Centrel composite, and natural stone, highlighting the Centrel system as the most popular and practical choice for long-term durability and ease of maintenance. Centrel is a quarter-inch-thick PVC composite that mimics natural stone and is manufactured in Utah. Johnny explained that the Nashville franchise is locally owned by Jared Basharian, and all installations are completed by licensed, insured, and background-checked professionals. He noted that the company avoids generic subcontractors, focusing exclusively on wet area remodeling with a strong reputation built on reviews, word-of-mouth, and a proven track record since 1996.
The installation process includes full demolition down to the studs and subfloor, followed by waterproofing using Shower Shield backer boards and marine-grade adhesive for corner reinforcements. Johnny emphasized that all plumbing would be inspected and reconfigured if necessary, including converting existing 1½-inch P-traps to 2-inch for improved drainage. In the tiled bath, all improperly installed surfaces would be removed, and the new system would extend from floor to ceiling, with the customer’s preference for using a curtain rod accommodated via added blocking behind the panels. Each project was estimated to take two to three days and included floor protection and post-install walkthroughs.
Five Star Bath Solutions provides a lifetime, no fine print, transferable warranty covering all components—walls, fixtures, labor, and waterproofing. Johnny detailed the 77% off installation labor promotion available that month, which brought the cost of the walk-in shower to $11,000 and the tub conversion to $12,000, both after discounts. Though the customer ultimately decided not to proceed due to pricing concerns, she expressed appreciation for the thorough consultation and transparency. Johnny assured her the pricing included full warranties and could be revisited at any time, leaving his contact information for future consideration.
Features presented by the representative:
* Walk-in shower with Centrel Azura Bay panels and two corner shelves
* Curtain rod and chrome Delta handheld showerhead
* Soaker tub install in secondary bathroom with similar Centrel surround
* Full demo to studs and subfloor with dry rot inspection and repair
* Waterproof Shower Shield system and marine-grade corner reinforcements
* Reconfigured plumbing with 2-inch P-trap conversion
* Two to three day install timeline for each project
* Licensed, insured, drug-tested installers with local ownership in Nashville
* Lifetime no fine print transferable warranty on all components
* 77% off installation labor promotional discount
* Pricing: $11,000 for walk-in shower, $12,000 for tub install, post-discount
Bathroom Remodel, Sanders Ferry Rd, Hendersonville, TN , 37075
