Johnny Hammer explained that Five Star Bath Solutions operates as a locally owned franchise with the backing of an international organization. Their Nashville branch brings the benefits of large-scale buying power while maintaining the integrity and personal attention of a family-owned business. Johnny emphasized that all installers are background checked, drug screened, and insured, with licensing and $2 million in general liability coverage to protect homeowners. The Centrelle wall system, made in the U.S., mimics natural stone and is designed to be low-maintenance, grout-free, and aesthetically appealing. The company prides itself on high customer satisfaction with 4.8-star ratings across platforms, more than 100 verified reviews, and a network of repeat and referral clients.
The installation would take two to three days and includes full demo down to studs and subfloor, a complete inspection, and reconfiguration of the plumbing to raise the valve handle for easier use. Waterproofing is done using the Shower Shield backer system with marine-grade adhesive and corner reinforcement, designed to prevent mold and mildew long-term. The new walk-in shower uses a solid surface base and Centrelle composite panels, secured with commercial-grade silicone. Accessories such as grab bars are reinforced behind the wall using blocking and lag bolts to ensure support. The process includes floor protection throughout the home and all disposal of materials without added cost.
Five Star Bath Solutions offers a lifetime, no-fine-print warranty that covers all materials, plumbing, installation labor, and hardware. This warranty is fully transferable to the next homeowner at no additional cost, providing added value for resale. Johnny assured the customer that even if subfloor damage were discovered, there would be no extra charges beyond the quoted price. Financing options were available through Foundation Finance, with no money down, monthly payments as low as $185, and term flexibility up to 10 years. While the customer did not make a decision during the visit, he expressed strong interest in both the product and pricing, and requested that the proposal be mailed to him in print for further review and discussion with his partner.
Features presented by the representative:
* Tub to walk-in shower conversion with existing footprint
* Centrelle composite wall system mimicking natural stone
* Solid surface shower base with corner reinforcement
* Marine-grade Shower Shield waterproof backer system
* Matte black Delta fixtures with raised valve handle
* Sliding glass door with integrated hardware bar
* Optional grab bars and bench with reinforced blocking
* Two- to three-day installation, 6–8 week scheduling
* Locally owned with national backing and 4.8-star rating
* Full lifetime, transferable warranty on labor and materials
* No extra cost for subfloor or dry rot repair
* Financing options from $185/month with zero down payment
Tub To Shower Conversion, Oakes Dr, Brentwood, TN , 37027
