Five Star Bath Solutions, represented by Kevin Forbus, presented their company as a specialist in bathrooms only, emphasizing that they are not a jack of all trades. Kevin explained that all their installers are background checked, trained, and certified in Detroit, and they do not use subcontractors. Their exclusive Smart Choice composite system is made in the USA and includes a fiberglass backer with a quarter-inch-thick panel, making it two times stronger than acrylic. The system is 100% waterproof, antimicrobial, non-porous, and features no grout lines, making it easy to clean. Kevin stressed that their solution is permanent, contrasting it with temporary fixes like tile or acrylic overlays. The system allows full customization of shelves, benches, and finishes, and includes high-definition embedded patterns that won’t dull or scratch over time.
Kevin described the full installation process, which includes complete demo down to the studs, full inspection for mold and moisture, and total replacement of all components including a new solid-core base and plumbing. The project manager would visit within 2–3 days of agreement to do final measurements, confirm details, and schedule installation. Installations are typically booked 8–10 weeks out due to demand and the fact that all products are custom fabricated in nearby St. George, Utah. Kevin showed 3D renderings of the final design, allowing the customer to visualize the layout, color scheme, and fixtures in advance.
Five Star Bath Solutions provides a lifetime transferable warranty on their Smart Choice system, which transfers automatically up to ten times by address, not by owner. Kevin emphasized that their warranties are short and clear because they have nothing to hide—unlike some competitors whose warranties exclude faulty workmanship and are hidden behind long legal disclaimers. Their service guarantees include price protection, promising to refund the difference plus $100 if a comparable product is found for less, and they cover all property protection during install. Additionally, customers won’t be upcharged for unexpected issues like mold found behind walls. Financing options are available through 360 lenders with soft credit pulls and competitive rates, and current promotions include 77% off installation.
Features presented by the representative:
* Walk-in shower conversion with low-threshold Smart Choice base
* Matte black framed clear glass enclosure with hinged door
* Grout-free solid surface wall panels in terrazzo pattern
* Built-in bench at shower entrance for seated access
* Two wall-mounted corner shelves
* Matte black grab bar, fixture system, and door hardware
* Fully waterproof composite system with fiberglass backer
* USA-made materials custom fabricated in Utah
* Full demo, mold remediation, and solid-core plumbing upgrade
* Lifetime transferable warranty (up to 10 transfers by address)
* Price-match guarantee and no hidden labor exclusions
* Financing through 360 lenders with soft credit check
* 77% installation discount applied