Kyle Grillot, the Five Star Bath Solutions representative, highlighted that their company is a locally owned franchise supported by a national network with about 100 locations across the US. He contrasted their bathroom-only specialization and reputation with general contractors who may cut corners. Kyle explained product options ranging from fiberglass and acrylic to PVC composite, emphasizing the Smart Choice system, which is scratch resistant, grout-free, easy to clean, and lifetime warrantied.
Installation involved a full tear-out to the studs with plumbing replacement and waterproof backer board. The finished system shows smooth Frost-colored composite wall panels, a new bathtub, chrome fixtures, a safety grab bar, and built-in corner shelves. While the customer originally expressed interest in a built-in shampoo niche and a fold-up chair, the final installed system does not display these features. The upgraded system still delivers a bright, durable, and safe bathing environment. Installation was completed efficiently with proper site protection and cleanup.
Five Star Bath Solutions provides a lifetime transferable warranty covering products and labor. Pricing is guaranteed with no hidden costs, and the company offers a price-match guarantee, adding $100 cash if a competitor’s equivalent offer is matched. Financing options are available for flexibility.
Features presented by the representative:
* Tear-out down to studs and plumbing replacement
* Waterproof backer board system
* Smart Choice PVC composite wall panels in Frost color
* New bathtub with chrome faucet and shower trim
* Safety grab bar positioned along the wall
* Built-in corner shelving for storage
* Installation completed in two days after material arrival (3–6 weeks lead time)
* Lifetime transferable warranty and price-match guarantee