The remodel resulted in a modern walk-in shower with large-format white and gray marble-style wall panels. A frameless bypass glass door was installed despite the customer's original request for a curtain. The updated layout included built-in corner shelving to accommodate product storage. The new shower area replaced the tub alcove completely, and light gray wood-look vinyl flooring was installed to further brighten the space and create a fresh visual contrast with the previous beige finishes.
Robert, the Five Star Bath Solutions representative, explained the benefits of the company’s solid surface composite wall system, which is non-porous, antimicrobial, and covered under a lifetime warranty. He emphasized the watertight integrity of the system by describing its overlapping shingle-like installation over a pre-sloped base with rubber gasket seals. These upgrades were presented as both elegant and functional, designed to reduce future maintenance and prevent common issues like mold, mildew, or cracking grout.
Robert also reassured the customer that only trained, in-house professionals handle installation, avoiding subcontractors to ensure quality. He detailed the one-day process, including tear-out, measurement-based fitment, fabrication, delivery, and installation. He emphasized that all debris is removed from the home the same day, leaving the area fully clean and usable. This streamlined approach was presented as a key benefit to minimize disruption and maximize reliability.
The representative confirmed that the product carries a lifetime warranty that covers both materials and structural integrity. In addition, a separate workmanship warranty applies to the labor and installation, including coverage for caulking, sealing, and any long-term service issues. These guarantees were positioned as part of the company’s commitment to ensuring customer satisfaction. The customer was also reminded of Five Star Bath Solutions’ strong reputation, with over 1,500 five-star reviews and nearly three decades of service in the area.
Features presented by the representative:
* Solid surface composite wall system with marble-look finish
* Mold and mildew resistant, non-porous surface
* Leak-proof shower base with rubber gasket seal
* Custom-measured and fabricated wall and base system
* Frameless sliding glass shower doors
* Built-in corner shelving for added storage
* Trained, in-house professional installers
* One-day installation including tear-out and cleanup
* Lifetime product warranty
* Separate workmanship (labor) warranty
* Over 1,500 five-star reviews
* Nearly 30 years of trusted local service
Tub To Shower Conversion, Sunmeadow St, Ottawa, ON , K4A 4W1
