Ted McCann of Five Star Bath Solutions explained the Smart Choice wall system, which features antimicrobial, grout-free composite panels for long-term durability and low maintenance. Marine-grade silicone is applied at every seam, and a waterproof backer board system protects against moisture intrusion, mold, and mildew. The marble-look finish was selected to replicate the aesthetic of natural stone while minimizing upkeep. Ted highlighted that all materials are U.S.-sourced and custom fabricated to ensure a precise fit.
Installation began with complete removal of the old tub, wall surround, and plumbing components, taken down to the studs. Moisture-resistant drylock backer board was installed before final paneling, and the team worked from updated site measurements taken days prior by a production manager. The customer was assured that all work would be performed by Five Star’s licensed, in-house technicians using protective drop cloths and HEPA filtration for dust control.
Five Star Bath Solutions offers a lifetime warranty that covers both materials and workmanship, fully transferable to future homeowners. Ted reiterated that no third-party contractors would be used, and that all future servicing needs would be handled directly. The no-surprise pricing policy guaranteed no extra costs for hidden issues such as rot or mold. The customer received a same-day approval discount and opted for a 12-month interest-free financing plan to manage the investment more comfortably.
Features presented by Ted McCann:
* Tub-to-walk-in shower conversion
* Marble-look antimicrobial, grout-free composite wall panels
* Matte black Delta Intuition handheld wand with magnetic docking
* Sliding frameless glass door with matte black hardware
* Standard-height showerhead and temperature control valve
* Three corner shelves and two horizontal grab bars
* Full demo to studs, plumbing updates, and drylock moisture-resistant backer
* One-to-three-day installation following six-to-eight-week lead time
* In-house, licensed, background-checked installation team
* Fully transferable lifetime warranty on materials and labor
* No-surprise pricing and 12-month interest-free financing