Andrew from Five Star Bath Solutions guided the customer through a full tear-out and replacement plan that removed the old tub and tile system down to the studs. The customer selected the Everest wall style, a light-toned, textured marble design that brightens the space without appearing overly patterned. The new wall panels were installed in full seamless sheets, eliminating grout lines and reducing cleaning effort. The composite system used is Smart Choice PVC, a proprietary antimicrobial surface bonded to a non-organic backer board that resists mold, water penetration, and structural degradation.
The installation featured a clean-lined acrylic tub with squared edges and insulated construction for better heat retention and durability. A Delta chrome faucet set was installed, including a rainfall showerhead and handheld sprayer on an adjustable slide bar. Three corner shelves were placed in a staggered split layout for improved storage access. A curved shower rod was mounted for added interior space and water control during use. Brushed stainless grab support was added to the plumbing wall for safety.
Installation took place over two to three days, beginning with full demolition and moisture remediation. Plumbing was upgraded as part of the standard scope, with no added charge for any damage uncovered. The team used certified, background-checked installers employed directly by the company. All work was supervised by a production manager trained by the Smart Choice system’s designer to ensure best practices.
The project was covered by a lifetime, fully transferable warranty on materials, labor, and future service needs, with no fees or pro-rated exclusions. Andrew emphasized that the warranty was possible only due to the quality of the materials and full-installation process. Flexible financing was offered, including a 15-month 0% interest option through Hearth. The customer also received a same-day upgrade to Smart Choice from the lower-tier system at no additional cost, contingent on immediate scheduling.
Features presented by the representative:
* Full demo to studs with moisture inspection
* Smart Choice antimicrobial, nonporous PVC wall system
* Mold-proof, non-organic backer board
* Deep-soak acrylic tub with squared profile and insulation
* Delta chrome fixtures with rainfall head and handheld wand
* Curved chrome shower rod
* Three corner shelves in split layout
* Brushed stainless grab bar on plumbing wall
* Seamless, grout-free composite panels
* Two-to-three-day installation by in-house certified team
* Lifetime transferable warranty with no service fees
* 15-month 0% APR financing option through Hearth
* Review-based incentive and Smart Choice upgrade at no cost