Representative Richie Barnett explained that Five Star Bath Solutions focused exclusively on bathrooms and had operated for 25 years, with dedicated in-house crews completing each project without delays. Richie shared his 17 years of experience and described the use of 100% waterproof backer board and grout-free Sentrel wall systems that mimic the look of stone or tile without any of the typical grout-related issues. The shower base was highlighted as solid and slip-resistant, not made from acrylic. Richie noted the product’s easy maintenance, fast installation, and long-term performance backed by lifetime warranties. The company’s credibility was reinforced by strong customer reviews and veteran ownership at the local level, along with military discounts.
Installation was planned as a full demolition down to the studs, including removal of old tile, drywall, and any mold or damage. The process would include replacement of the plumbing, P-trap, and drain, along with installation of waterproof panels extending to a raised ceiling height. A recessed wet can light would be added above the shower. Richie also mentioned that luxury vinyl plank flooring could be laid over existing tile, reducing labor and expense. Estimated install duration was five to eight days depending on plumbing complexity, with about five weeks lead time post-contract.
The company’s wet area work carried a lifetime transferable warranty, covering wall systems, hardware, and doors. Labor and materials were included in this guarantee, offering assurance of durability for decades. Dry areas came with a 12-month labor warranty, rounding out a long-term value package with strong resale appeal.
**Note:** While the original plan included niches, brushed gold fixtures, and a bench, the installed walk-in shower includes corner shelves and two grab bars with brushed nickel hardware. A single-function handheld shower head is mounted on a slide bar, and there is no visible bench or recessed niche. Final fixture finish and layout reflect standard brushed nickel style rather than brushed gold.
Features presented by the representative:
* Tub to walk-in shower conversion with full demolition
* Corner shelves and two grab bars for safety
* Tall shower head on slide bar for accessible reach
* Waterproof Sentrel wall system with marble-like appearance
* Solid slip-resistant custom shower base
* Waterproof backer board exclusive to Five Star Bath Solutions
* New recessed lighting above shower
* Full PVC plumbing and drain assembly replacement
* Luxury vinyl plank flooring option over tile (not confirmed visible)
* Estimated five to eight day installation
* Lifetime warranty in wet areas, 12-month warranty in dry areas
Tub To Shower Conversion, Front St, Unit 303, San Diego, CA , 92103
