The final remodel replaced the tub with a low-threshold walk-in shower featuring full composite marble-style wall panels in soft gray veining and a matching shower base with seamless integration. A heavy-duty black-framed bypass glass door enclosed the area, enhancing visibility while maintaining modern appeal. Matte black fixtures were selected, including a square rainfall showerhead, coordinating wand attachment, and a vertical grab bar that doubles as a slider for the handheld. Three integrated corner shelves and a triangular footrest completed the setup. No folding bench or recessed niches were added, which differed from the initial design request but retained the clean layout.
David Price, the Five Star Bath Solutions representative, outlined various material options across multiple tiers, detailing the value, warranty coverage, and product features. He highlighted the benefits of composite systems that mimic stone while offering grout-free installation and moisture resistance. The ShowerShield backer board system was explained as a non-organic, mold-resistant solution with fiberglass mesh reinforcement. David confirmed that installation would be performed in-house, including the glasswork, avoiding third-party delays and ensuring warranty compliance.
The company guaranteed certified technicians trained in Michigan, vetted for safety and professionalism, and backed by a $2 million liability policy. The scope included full demo to studs and subfloor, mold remediation, plumbing upgrades, and fixture placement. The final cost was fixed, with no surprise fees, and the customer appreciated the price transparency and no-pressure presentation. Installation was planned within a few weeks of agreement, following a detailed site verification visit.
Lifetime coverage was offered under the Smart Choice system, with optional upgrades for higher-end stone looks. The company also promoted limited-time discounts of 77% off installation, cash incentives, and price-match guarantees that refund the difference plus $100 if a competitor offers a better deal. Additional savings applied with participation in marketing programs such as photo permissions and Google reviews.
Features presented by the representative:
* Smart Choice composite system with lifetime warranty
* Seamless, mold-resistant ShowerShield backer board
* Full demo to studs and subfloor with mold/rot remediation
* In-house certified, background-checked technicians
* Framed glass shower enclosure with sliding doors
* Integrated corner shelves and triangular footrest
* Rain shower with wand attachment and vertical grab bar
* Matte black fixtures and fittings
* Fixed pricing, financing options, and promotional discounts
* Transferrable warranty and best-price guarantee