The Five Star Bath Solutions representative highlighted the company’s exclusive focus on bathrooms, emphasizing franchise-level training and certification through their Boonton-based, family-owned team. Full panel walls with no grout joints were proposed instead of traditional tile to prevent long-term maintenance issues. Multiple upgrade tiers were presented, including Smart Choice and premium packages, and Shanon reviewed transparent documentation on insurance, licensing, and strong customer feedback across major review platforms.
Installation included moisture readings and a second measurement visit by Adrian to verify accuracy before ordering materials. The remodel removed the tub and surrounding walls down to the studs, replaced components as needed, and opened up adjacent walls to allow for layout adjustments. During work, drop cloths were used to protect surfaces, all debris was hauled away, and the final day included sealing, deep cleaning, and a walkthrough. The customer’s own selected toilet was factored into the scope and prepped for install.
Warranties varied by package, with a lifetime transferable warranty available on select options, ensuring coverage even for future homeowners. The representative also offered same-day promotional pricing and financing support. Senior discounts were made available during the visit, and flexibility in layout planning allowed the customer to optimize the small bathroom for accessibility and safety.
Features presented by the representative:
* Walk-in shower conversion for accessibility
* Full panel wall system with no grout joints
* Matte black sliding glass door system and trim finish
* Strategically positioned grab bars and slide bar
* Smart Choice package offered at performance pricing
* Moisture readings and detailed two-step measurement process
* Drop cloths for site protection and debris haul-away
* Optional compact toilet installation (customer-supplied)
* Final sealant application, surface cleanup, and project walkthrough
* Warranty coverage from 3-year to lifetime, transferable to new owner
Tub To Shower Conversion, E Butte St, Mesa, AZ , 85207
