The Five Star Bath Solutions representative presented a high-performance wall system composed of seamless composite panels designed to replicate natural stone without requiring grout. The material is built from a quarter-inch thick engineered surface, reinforced by a closed-cell foam backer board encased in fiberglass mesh. Steven Soule highlighted that the product’s watertight nature and mold resistance make it ideal for active family use. He also emphasized that the company’s certified installers, all W-2 employees, manage projects start to finish, ensuring craftsmanship and consistency across every install. The company’s positive reviews, insurance coverage, and A+ BBB rating added further credibility.
The project was executed through a complete demolition to the studs, followed by a moisture inspection and structural assessment of the walls. All plumbing hardware behind the wall was replaced before installing a new fiberglass-encapsulated tub and ceiling-height, full-sheet composite wall panels in a marble-style finish. Key accessories included a brushed nickel multi-function handheld shower, updated trim components, and two corner shelves built directly into the wall system for elevated storage. The final layout retained the shower curtain configuration for flexibility and simplicity, with clean panel edging and integrated safety blocking behind accessories.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering all materials, labor, and installation components. The wall system includes thermal expansion sealant that remains flexible over time, eliminating the risk of cracking or detachment. Steven reassured the customer that all components are serviceable under warranty, including accessories and fixtures, and that future owners would retain the same protections. Project coordination, financing options, and tiered designs were also made available, with the understanding that further upgrades in the ensuite could be explored once this phase was complete.
Key Features Presented by Steven Soule:
* Composite wall system with full-sheet design, no grout
* Proprietary closed-cell foam backer board (fiberglass wrapped)
* Fiberglass encapsulated tub or custom shower base
* Brushed nickel Delta fixtures with thermostatic control
* Optional teak flip-up bench or built-in bench
* Recessed wall niches and/or up to six corner shelves
* Sliding glass or barn-style doors, curtain rod options
* Vinyl waterproof flooring in tile or wood look
* Mold/moisture inspection and remediation included
* Lifetime, fully transferable warranty on all products and labor
Bathroom Remodel, Highpark Crescent, Ottawa, ON , K1B 3G9
