The Five Star Bath Solutions representative introduced four remodeling system options with varying warranty tiers, highlighting the Smart Choice CBC composite as the most popular due to its long-term durability and six-layer build. This system is antimicrobial, slip-resistant, waterproof, and non-porous, with no need for ongoing caulking or maintenance. All installation work is performed by licensed, bonded, and insured W2-employed installers. The representative also addressed the customer’s concern for cost predictability by outlining promotional windows and fixed pricing valid for a full year.
Installation was described as a full demolition down to the studs, followed by plumbing updates and the installation of new waterproof backer boards, quad block corner reinforcements, and all selected fixtures. The after photo confirms a complete transformation featuring Alaska Ivory wall panels, three corner-mounted shelves, a centered grab bar, and a built-in bench for seating. Although a clear glass door was requested, the after image shows a temporary curtain rod, indicating the door will be custom measured and installed separately. Site cleanliness and customer approval were built into the final steps of the process, with payment collected only upon signed satisfaction.
Five Star Bath Solutions reinforced their commitment with a fully transferable lifetime warranty on the CBC composite and premium rock options. This coverage includes product, installation, and labor, regardless of future ownership. Financing terms were explained, allowing customers to delay payment or split costs into two milestones. Promotional upgrades and discount programs were available for timely scheduling, though the customer intended to begin closer to October, appreciating that all pricing would remain valid in the meantime.
Features presented by the representative:
* Tub to walk-in shower conversion with Alaska Ivory walls to match green tile
* Three molded shelves for storage on same side as shower faucet
* Grab bar installed straight across for safety
* Clear custom glass door with temporary curtain during fabrication
* Smart Choice CBC composite: six-layer, waterproof, antimicrobial, slip-resistant, non-porous
* Package options: fiberglass (3-year), acrylic (10-year), Smart Choice composite (lifetime), premium rock (lifetime)
* Hydro block waterproof backer board with quad block corner protection
* Full tear-out and rebuild with new plumbing and fixtures
* Installation timeline: 2–3.5 days, scheduled ~8 weeks out, one week reserved for surprises
* W2-employed, trained installers (no subcontractors)
* Lifetime transferable warranty on Smart Choice and premium packages
* Financing: zero down, no payments until 30 days post-completion, or cash split 50/50
* Transparent pricing valid for one year; promotional discounts valid 30 days