The Five Star Bath Solutions representative recommended a high-durability system featuring a solid PVC composite shower base with an anti-slip finish and a closed-cell foam-backed fiberglass mesh board for water protection. The matte composite wall panels were selected for their tile-mimicking appearance, offering a modern look with zero grout lines to clean. While the customer originally requested matte black fixtures, the installed set included brushed nickel components, aligning with the clean, neutral look. The representative emphasized that all installers are in-house, factory-trained employees with background checks, and highlighted the company’s A+ BBB rating and over two decades of proven local service.
The installation process involved full demolition to the studs and moisture inspection using digital sensors, which confirmed the customer’s suspicion of water intrusion behind the tub area. After replacement of all plumbing, the new system was installed with customized shelving layout, a bench-style corner step, and the preferred frameless barn-style glass door. The ceiling was kept consistent with the rest of the bathroom using white ceiling panels, and the original flooring was retained without disruption. Installation was completed within three days with minimal disruption to adjacent spaces.
Warranty coverage included a fully transferable lifetime guarantee encompassing all materials, labor, and installation. A no-surprise pricing commitment ensured the homeowner was protected from any unexpected costs, regardless of the moisture damage uncovered during demolition. Optional discounts for seasonal promotions and social media reviews were provided, and financing plans were discussed to ensure affordability. The customer appreciated the transparency and flexibility, especially the ability to supply additional materials or plan a future remodel of another bathroom with confidence.
Features presented by the representative:
* Walk-in shower with solid PVC composite base and anti-slip finish
* Proprietary fiberglass mesh backer board with closed-cell foam core
* Matte-finish composite wall panels with tile or stone visual, no grout
* Three corner shelves and optional leg shaving step
* Frameless barn-style sliding glass door
* Fully in-house, factory-trained, background-checked installation team
* Two-to-three-day installation timeline
* Fully transferable lifetime warranty with no-surprise pricing guarantee
* Optional flooring installation and plumbing replacement included
* Promotional and social media review discounts available