The Five Star Bath Solutions representative recommended the Smart Choice composite panel system, which replicates the look of marble tile while eliminating grout maintenance. Each six-layer panel features antimicrobial and non-porous surfaces, along with deep-printed stone textures based on scanned natural slabs. The full system is manufactured in-house to maintain quality control, including the backer board and waterproof base. The Ottawa location is woman-owned and locally operated, with a consistent A+ Better Business Bureau rating and a service history dating back to 1996. Customers were reassured by verified online reviews and the professionalism of the design consultation.
Installation began with complete demolition down to the studs and digital moisture inspection. A full plumbing upgrade was completed, transitioning to pressure-fitted PVC for better performance and durability. The custom installation included a textured anti-slip base, two corner shelves, a built-in soapbox, and a safety grab bar mounted to the back wall. Panels were sealed using quad-lock corners and lifetime-grade expansion sealant. The original bathroom footprint remained unchanged, and cleanup was completed before walkthrough. Although a frameless glass door was originally discussed, the final configuration used a standard curved curtain rod to maintain visual openness.
The project was covered under the company's highest-tier warranty, including a fully transferable lifetime guarantee for both materials and installation, with no exclusions for installer error. The quote was protected by a no-surprise guarantee, ensuring that any hidden conditions found during demolition would not affect the price. Promotional discounts and seasonal offers were made available, and monthly financing options were reviewed as part of the planning process. The result met the customer’s expectations for a clean, low-maintenance, and resale-friendly remodel.
Features presented by the representative:
* Smart Choice six-layer composite panel system (antimicrobial and non-porous)
* Walk-in shower with textured anti-slip base
* Built-in soapbox, two corner shelves, and support handlebar
* Full removal down to studs and PVC plumbing upgrade
* Quad-lock sealing and lifetime-grade sealant
* Local, woman-owned Ottawa operation with A+ BBB rating
* Lifetime, fully transferable warranty on labor and materials
* No-surprise pricing guarantee and multiple promotional discounts
* Two-day installation timeline with full clean-up and final walkthrough
Tub To Shower Conversion, W Brigantine Ave, Unit N302, Brigantine, NJ , 08203
