The Five Star Bath Solutions representative introduced the “Central” wall system, a non-porous composite surface made from a durable blend of paper, cement, and stone. The representative stressed that Central is grout-free, mold-resistant, and designed for long-term performance with minimal upkeep. All work would be performed by certified, background-checked employees rather than subcontractors. The remodel would also include premium backer board behind walls, built with dual fiberglass mesh and non-organic foam. Assurance was given that mold or structural issues behind the walls would be remediated at no additional cost, with all details clearly outlined in advance.
The installation phase began with full demolition down to the studs in both bathrooms. In the hall bath (as shown), the existing tub and tile surround were replaced with a walk-in shower featuring Calcutta White wall panels. A frosted window was retained within the wet zone and properly integrated into the panel system. The final installation included a sliding glass enclosure with polished chrome framing (not oil-rubbed bronze), a fold-down teak bench, and a dual grab bar configuration for safety. A handheld wand was installed with an integrated diverter, and wall-mounted corner shelving was added on the plumbing side for storage. Visual finishes were consistent and refined, though hardware color differed from the original oil-rubbed bronze specification.
Five Star Bath Solutions backs its installations with a lifetime transferable warranty covering product, labor, and installation. The representative detailed the company’s “Five Star Difference,” including a price-match guarantee plus $100, an on-time completion guarantee, and fixed pricing that includes taxes. Financing options were made available through third-party brokers with soft credit checks. The customer was also made aware of a $500 referral incentive, and all scope details, pricing, and timelines were clearly presented in a detailed follow-up email.
Features Presented by the Representative:
* Full tub-to-shower conversion with wall demo and closet removal
* 60"x30" walk-in shower layout (master bath), standard footprint in hall bath
* Composite Central wall system (grout-free, mold-resistant)
* Calcutta White walls and wainscoting to ceiling
* Rain showerhead with handheld wand
* Laminated vinyl plank flooring (30mm waterproof) throughout
* Double vanities, new toilets, and integrated medicine cabinets
* Mold remediation and new plumbing included with wall tear-down
* Premium fiberglass-backed non-organic foam board
* Sliding glass door with chrome finish (in place of specified bronze)
* Two five to six-day bathroom installations
* Lifetime transferable warranty on system, labor, and parts
* Price-match plus $100 and on-time completion guarantees
* Optional third-party financing and $500 referral program
Tub To Shower Conversion, X, Yonkers, NY , 10701
