The Five Star Bath Solutions representative presented tailored solutions to meet both safety and design expectations. The customer was introduced to a six-layer wall system that resists fading and microbial buildup, ensuring a long-lasting and easy-to-clean surface. A handheld shower was included alongside an overhead fixture, supporting accessibility, and black-finish grab bars were integrated to reinforce safety. While the original intention was to avoid a glass door, the new setup featured a sleek black-framed bypass door that balanced visibility, structure, and ease of access. Neutral wall tones chosen by the representative closely resembled the Taj Mahal or travertine palette requested.
Installation was completed in two days. The team began with full demolition down to the studs, verified all framing conditions, and proceeded with installation using waterproof backer, pre-cut wall panels, base, and accessories. All work was executed by certified in-house professionals and followed structured procedures to protect existing elements such as the linoleum flooring and surrounding finishes. Site protection, communication, and cleanup were fully managed, with no waste left behind or additional disruptions to the home.
Five Star Bath Solutions provided a transferable lifetime warranty covering both product and labor. The warranty includes direct support from the company for any future concerns, including coordination with the manufacturer if needed. With straightforward pricing, no subcontractors, and a trusted national backing, the company reinforced its commitment to high standards and customer peace of mind across all aspects of the remodel.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free antimicrobial six-layer wall panels in neutral travertine tone
* Black-finish overhead showerhead and handheld unit
* Safety grab bars with secure wall backing
* Glass bypass shower door with matte black frame
* Two-day professional installation
* Waterproof DensShield backer system
* Fully transferable lifetime warranty on product and workmanship
* Certified in-house installers with protective job-site procedures