Stacy Drake assured him that Five Star Bath Solutions would perform a full tear-out down to the studs, removing the old tile walls, floor tile, pan, and door assembly. She explained that the new system would use full-height, maintenance-free composite wall panels in a white Calacatta marble pattern with gray veining. Unlike traditional tile, these panels eliminate grout lines and resist mold and mildew. A white-and-gray square mosaic composite tile floor was proposed for the shower base to provide a non-slip surface. Customer agreed to panel walls and mosaic base. Stacy noted that all corners would be sealed with marine-grade silicone and thermal expansion sealant, avoiding any caulk that could crack.
The installation process, as described by Stacy, would begin with demolition of the existing enclosure including removal of the framed pivot door, beige ceramic tiles, and pan to the studs. Moisture testing and remediation would follow. Framing would be inspected and any damaged wood replaced at no additional cost. New Delta commercial-grade fixtures would be installed: a matte black square overhead rain showerhead mounted to the ceiling and a brushed-nickel handheld showerhead on a slide bar. A 24-inch horizontal stainless steel grab bar would be installed at a downward 30-degree angle on the back wall for safety. A fold-down teak bench with a metal bracket would be mounted on the right wall for optional seating. The shower pan would be custom-fitted with the white-and-gray mosaic composite tile, including a brushed-nickel round drain cover. A recessed two-tier niche in matching Calacatta marble composite would be cut into the back wall for shampoo and body wash storage. Solid-white composite trim pieces would finish edges at ceiling, door jamb, and base perimeters.
Stacy emphasized that composite wall panels scribed tight against studs would create a fully waterproof wet area. Any optional DenShield waterproof backer board would be installed behind panels for added moisture protection. All joints between panels, bench, and niche would be sealed with marine-grade silicone sealant. Framed pivot doors and hardware would be removed; customer elected to leave the opening without a glass enclosure to facilitate easy access. Permit inspections for the plumbing rough-in and final finish would ensure code compliance and add resale appeal. Stacy reiterated that all installers are factory-trained, full-time employees—no subcontractors—allowing a one-day install with no subcontractor delays. Debris would be hauled away the same day.
Five Star Bath Solutions provides a fully transferable lifetime warranty on all installed components in the wet area, including composite wall panels, mosaic base tile, Delta fixtures, bench hardware, grab bar, sealants, and labor. Delta fixtures carry separate manufacturer-backed lifetime warranties. Financing options with deferred payment were discussed, and pricing was guaranteed “to the penny” with no hidden fees. Installation was scheduled for one day once permits were secured.
Features Presented by the Representative:
* Full demo of old tile and glass door down to studs
* Moisture testing, remediation, and free replacement of any damaged framing
* Composite wall panels in white Calacatta marble pattern (no grout lines)
* White-and-gray square mosaic composite tile shower floor with brushed-nickel round drain cover
* Two-tier recessed niche in matching Calacatta marble composite
* Matte black square overhead rain showerhead mounted to ceiling
* Brushed-nickel Delta handheld showerhead on slide bar
* 24-inch stainless steel grab bar installed at 30-degree angle on back wall
* Fold-down teak bench with metal bracket on right wall
* Marine-grade silicone and thermal expansion sealant in all corners (no caulking)
* Optional DenShield waterproof backer board behind panels
* Permit inspections for plumbing and build code compliance
* Factory-trained, non-subcontracted installers
* One-day install with debris haul-away
* Fully transferable lifetime warranty on all wet area components (panels, floor, fixtures, sealants, bench, grab bar)
* Delta fixtures carry separate lifetime manufacturer warranty
* Financing available with deferred payment; pricing guaranteed “to the penny”