The representative from Five Star Bath Solutions provided a detailed overview of the materials and systems used in the remodel, focusing on safety, durability, and hygiene. He highlighted their PVC-based, grout-free wall system, the use of fiberglass concrete backers instead of wood, and industry-leading slip-resistant shower pans. Made-in-USA components, modern fixture options, and the company’s specialized bathroom-only focus reinforced trust. The customer had already researched and trusted the brand, citing their five-star reputation.
Installation followed a complete teardown approach, including stud-to-stud removal and mold/moisture inspection. The team reinforced walls for hardware support, addressed all plumbing needs, and installed a new subfloor and slip-resistant pan. Wall panels in a light marbled pattern replaced the previous tile and mosaic band, paired with a frameless sliding glass door. Finishing details included the angled grab bar, corner shelving, and fixtures consistent with the customer's request for a cleaner, modern appearance.
Five Star Bath Solutions offers a lifetime transferable warranty covering both products and labor. The company guarantees protection against staining, fading, leaking, and cracking. All work is performed by in-house, certified installers, and all customers receive ongoing support and a satisfaction walkthrough. The remodel was designed to be the home's final shower solution, backed by extensive service guarantees.
Features Presented by Representative:
* Walk-in shower conversion
* Slip-resistant low-profile shower pan
* Grout-free PVC wall system in light marbled finish
* Frameless sliding glass shower door
* Built-in corner shelf
* Stainless steel angled grab bar
* Detachable handheld shower fixture
* Waterproof fiberglass concrete backer
* Antimicrobial silicone sealing
* In-house certified installers
* Made in the USA materials
* Lifetime transferable warranty