Jagger Willard, the Five Star Bath Solutions representative, presented four available tiers and guided the customer toward the Smart Choice Package featuring composite wall panels with antimicrobial nanoprotect finish. He explained that the panels were digitally scanned from natural stone and laminated to resist mold, mildew, and staining. Jagger highlighted the quarter-inch panel thickness paired with a three-quarter-inch wall system supported by exclusive ShowerShield waterproof cement board—more durable than green board or drywall.
Installation involved full demolition to studs and subfloor. No damage repairs were needed, maintaining the original floor tile. System was sealed using marine-grade silicone and backed with structural support for all components. Certified in-house installers completed the job with protective coverings laid throughout. A critical measure appointment was scheduled with Michelle Lee to finalize dimensions and materials ahead of production.
Five Star Bath Solutions provided a lifetime transferable warranty covering parts, labor, and installation. The warranty included protections against installer error, with no fine print exclusions. Added guarantees included No Surprise Promise, Certified Craftsman standards, Property Protection, and Best Value Guarantee. Corporate discount applied, reducing the Smart Choice cost to the acrylic tier. Additional discounts brought the final price to $13,679, paid in full via card.
Features presented by the representative:
* Walk-in shower with Smart Choice Calacatta composite wall panels
* Antimicrobial nanoprotect surface, digitally scanned stone appearance
* Quarter-inch composite panels with ShowerShield cement backer board
* Solid, slip-resistant shower base with original floor tile retained
* Black square handheld shower system
* Two recessed corner shelves
* Bypass glass door with dark trim
* Marine-grade silicone sealing and structural backing throughout
* Certified in-house installation team with full property protection
* Precision measure appointment prior to material production
* Lifetime transferable warranty on product, parts, and labor
* Best Value, No Surprise, Property Protection, and Certified Craftsman guarantees
* Corporate discount and additional savings applied
* Final discounted price of $13,679 paid in full