Mike Kellerman of Five Star Bath Solutions presented the Smart Choice system, featuring quarter-inch thick PVC composite wall panels that are antimicrobial, non-porous, and scratch resistant. The panels require no grout or recaulking and are sealed using marine-grade silicone designed to resist cracking or peeling. Mike detailed the waterproof Shower Shield backer board, which includes a closed-cell foam core and reinforced cement layers to block mold and mildew intrusion. For planning assurance, Mike created a 3D rendering preview showing the selected wall pattern, shelving, and accessories before install.
Mike noted that Five Star Bath Solutions is a local company with more than 30 years in business. All installations are performed by full-time, background-checked employees—not subcontractors—ensuring accountability and consistency. The installation process included a complete tear-out to the studs, inspection and repair of structural components at no added cost, and full plumbing replacement where required. The new acrylic tub, wall panels, and accessories were installed in a single build, sealed floor to ceiling. Installation was scheduled to take no more than three days, beginning after an eight-week lead time.
Five Star Bath Solutions backs the system with a lifetime transferable warranty covering wall panels, plumbing, installation labor, and sealants. Fixtures also carry separate manufacturer warranties. Mike provided a final quote of $15,800, which was reduced to approximately $10,000 with a series of promotions including a same-day decision discount, cash payment incentive, and bonus for submitting a Google review. Although the customer originally considered spending around $3,000 for a basic tub swap, Mike explained the value of a full-system replacement to avoid future issues and long-term costs. The customer planned to review the proposal and move forward based on family input.
Features presented by the representative:
* New acrylic tub with full wall panel system
* Complete demolition to studs with included structural repair
* Smart Choice antimicrobial, scratch-resistant PVC panels
* Shower Shield waterproof backer board with foam-core and cement layers
* Marine-grade silicone sealant, no grout or caulk required
* Calcutta white finish with integrated chrome fixtures
* Two integrated corner shelves for storage
* Intuition handheld showerhead
* Chrome straight shower rod
* Window kit installed for sealed trim around existing window
* Background-checked, trained in-house installers
* Installation completed in three days following eight-week lead time
* Lifetime transferable warranty on wall system, plumbing, and labor
* Final price reduced from $15,800 to ~$10,000 with all applicable incentives