Mike Kellerman of Five Star Bath Solutions introduced the Smart Choice package as the optimal solution for their needs. This system is constructed from quarter-inch virgin PVC with antimicrobial and anti-scratch properties, paired with a proprietary non-organic backer board called Shower Shield, which features a cement-layered closed foam core. Mike explained that this backer board ensures no mold or mildew by eliminating porous materials and that the wall panels are sealed with marine-grade silicone—used on boats—for a watertight and permanent seal. The customer was shown realistic 3D renderings of their selected finishes, including Calcutta White, White Pearl, and a lighter Everest option, helping them visualize how each would appear full-wall and floor-to-ceiling.
Mike highlighted that Five Star Bath Solutions has over 30 years of experience and is both nationally franchised and locally owned, with their local office in Justin, TX. All installers are full-time, background-checked, trained professionals—no subcontractors are used. The installation process includes full demolition down to the wood studs, moisture testing, and free replacement of any rotted or damaged framing. Once the walls are prepped, the updated plumbing and new Delta commercial-grade chrome fixtures are installed, followed by Smart Choice wall panels and a securely mounted curved metal shower curtain rod. The company typically operates on an eight-week lead time, with installations taking two to three days.
Five Star Bath Solutions provides a lifetime transferable warranty on everything they install, including plumbing, wall panels, sealants, and accessories. Delta faucets carry their own lifetime warranties. Mike shared several discount opportunities available at the time, including a $1,250 reduction for partial cash payment and a social media review, along with a same-day decision discount of $593. The customer appreciated the straightforward pricing and transparent warranty terms but planned to review a second estimate before making a decision, with a commitment to finalize the choice by the next day.
Features presented by the representative:
* Full demo of tile and drywall down to the studs
* Moisture inspection and free replacement of damaged framing
* Smart Choice antimicrobial, anti-scratch wall system
* Proprietary waterproof Shower Shield backer board
* Marine-grade silicone sealant (no grout, no re-caulking)
* Delta commercial-grade chrome showerhead and faucet
* Raised showerhead placement to accommodate tall users
* Curved metal shower curtain rod anchored into studs
* Three design options selected: Calcutta White, White Pearl, Everest
* 3D renderings provided for design visualization
* Lifetime transferable warranty on all installed materials
* Eight-week lead time with 2–3 day installation window
* Total discount of $3,453 available through promos and incentives
Bathroom Remodel, Reindeer Cir, Colorado Springs, CO , 80922
