Troy Zakrzewski of Five Star Bath Solutions proposed the Smart Choice composite system to deliver a safe, low-maintenance, and durable solution. The Smart Choice walls are made of antimicrobial, non-porous solid surface material digitally scanned from real stone in 8K resolution. Troy emphasized that the system avoids high-maintenance grout and caulk and is sealed with a scratch-resistant protective layer that never wears off. The installation also includes a Shower Shield waterproof backer board made from closed-cell foam layered with cement and fiberglass, ensuring the entire enclosure remains mold-resistant and moisture-proof. The customer appreciated that no harsh chemicals would be needed to clean the surface, and all accessories, including grab bars and fixtures, were Delta premium grade.
The installation was outlined as a two-day process and included complete demolition to the studs, inspection and repair of any existing structural or water damage, and installation of a slip-resistant, low-threshold shower base. Troy explained that all plumbing would be replaced with new PEX lines, and the system would be sealed using marine-grade antimicrobial silicone. The customer was assured that installers were fully background-checked and worked directly for Five Star, not subcontracted. Pre-install measurements would determine final accessory placement, and shelf heights and bar positioning would be adjusted based on customer feedback to ensure usability.
Five Star Bath Solutions provided a true lifetime warranty covering product, parts, and labor with no exclusions for installation errors. Troy explained that this warranty was fully transferable and that any future service would be handled locally from their Buda office. The original MSRP for the project was $17,256, but after applying a 77% labor discount and a same-day Smart Choice upgrade, the price was reduced to $12,563. Troy further offered a $1,000 discount for flexible scheduling and cash payment, bringing the total to $11,563. The customer, who had been comparing prices and researching options, expressed satisfaction with the value, stating it was significantly lower than expected and more appealing than quotes from friends or independent contractors.
Representative Product and Service Features Highlighted:
* Smart Choice antimicrobial composite wall system with Calacatta-style marble finish
* Shower Shield waterproof backer board (closed-cell foam, fiberglass, cement)
* Chrome Delta hand shower on slide bar
* Two grab bars and wall-mounted shelves
* Low-profile slip-resistant base, curved curtain rod instead of glass doors
* Two-day installation, demo to studs, new PEX plumbing, waterproof sealing
* Background-checked, in-house installers; local servicing from Buda office
* True lifetime transferable warranty covering parts, product, and labor
* Final quoted price: $11,563 with discounts for cash and flexible scheduling