The remodel replaced the outdated acrylic shower system, gold-framed enclosure, and worn base with a contemporary setup featuring solid-surface gray stone-look panels and a matching low-entry shower base. A recessed niche was integrated for storage, and a brushed nickel handheld showerhead and grab bar were added for both usability and safety. The original framed sliding door was replaced with a sleek barn-style glass door system in brushed nickel, improving visibility and opening access.
The project was presented by Five Star Bath Solutions representative Claude Monteiro, who emphasized the company’s 28-year legacy, local Concord-based ownership, and comprehensive homeowner protections including licensing, bonding, and a $2 million liability insurance policy. Claude explained that their team is comprised of bathroom specialists only, and all installers are vetted, background-checked professionals dedicated to wet-area projects. He also highlighted the company’s A+ Better Business Bureau rating, strong online reputation, and transparent customer-first policies.
The installation included a full demo down to the studs, followed by mold and leak inspection before installing a layered waterproof barrier system using cement board, hydro block, and locking tape. The new shower enclosure was built to accommodate the updated glass barn door, with measurements confirmed by an installation manager before fabrication. The new base features nano grip technology for slip resistance. Completion was estimated within six to eight weeks of measurement, with drop cloths and protective floor coverings used during the job.
Five Star Bath Solutions backed the project with a lifetime, fully transferable, and non-prorated warranty on all products, parts, and labor. The customer also received a 30-day Price Assurance Guarantee to match any competitor's comparable offer within 30 days. Financing options included 12 months of no-interest terms, and 77% off installation was applied. Final project pricing was confirmed at $6,579 after all applicable discounts.
Features presented by the representative:
* Locally owned, licensed, bonded, and insured with a $2M policy
* 28 years of industry experience and BBB A+ rating
* Exclusive bathroom remodeling specialists with background-checked installers
* Waterproof barrier system with cement board, hydro block, and locking tape
* Nano grip technology on shower pans for slip-resistance
* Lifetime, fully transferable, and non-prorated warranty
* 30-day Price Assurance Guarantee
* 12-month no-interest financing option
* 77% off installation discount promotions