To meet those goals, Five Star Bath Solutions evaluated multiple product lines—fiberglass, acrylic, their proprietary Smart Choice composite, and genuine stone—and explained that the company could install the customer’s own tile even though manufacturer warranties apply only to Five Star’s systems. The customer chose to proceed with customer‑supplied tile for the bath surround and floor, extending the tile to the ceiling for a sleek, modern finish. A new bathtub replaced the old molded unit, and the sliding glass door was swapped for an oil‑rubbed bronze curved curtain rod to improve accessibility. Matte‑black fixtures, including a new tub filler and showerhead, matched the rod, and a vertical grab bar added safety. Two corner shelves were integrated into the tile for toiletries, and the marble‑look floor tile remained for continuity.
Michael Cole outlined the full installation process: complete demolition to the studs and subfloor, moisture inspection using a meter, remediation of any mold or wood damage, and replacement of existing plumbing with PEX B piping. Waterproof Shower Shield backer board would be installed behind the new tile to protect against future moisture issues. Michael stressed that while their composite panels carry a full product and labor warranty, installations using customer‑supplied tile are covered by a labor‑only warranty. Five Star Bath Solutions is fully insured up to $2 million, and Michael encouraged verifying insurance credentials when comparing contractors.
Pricing included a 77 % discount on installation labor and flexible payment options, such as a 30 % down payment with the balance due upon completion or zero‑down financing. A second quote using the customer’s tile was offered so the homeowner could compare costs. With detailed moisture detection, transparent product options, and flexible installation of either company‑supplied or customer‑selected materials, Five Star Bath Solutions presented a comprehensive plan to restore both bathrooms and ensure long‑term durability.
Features presented by the representative:
* Full demolition to studs and subfloor with moisture inspection and remediation
* Installation of PEX B plumbing and waterproof Shower Shield backer boards
* Options for fiberglass, acrylic, composite, or stone wall systems; composite panels emulate stone without grout
* Ability to install customer‑supplied tile, tubs, and vanities with labor warranty
* New bathtub, ceiling‑height tile surround, matte‑black fixtures, curved shower rod, corner shelves, and grab bar
* Freestanding tub installation available with drain relocation if needed
* 77 % off installation labor and flexible financing; 30 % down payment option
* Transferable lifetime warranty on company‑supplied materials; labor‑only warranty on customer‑supplied tile
* Fully licensed and insured up to $2 million