Adam Weatherly from Five Star Bath Solutions introduced their SmartChoice composite system as a balanced solution for customers who wanted the look of stone without the hassle or price. The composite panels are antimicrobial, non-porous, and digitally imaged from real stone with no repeating patterns. Adam emphasized that Five Star uses proprietary backer board made of closed-cell foam and fiberglass mesh for complete waterproofing and longevity, avoiding the mold issues found with organic materials like green board. The company specializes exclusively in bathrooms, doesn’t subcontract, and employs trained and certified in-house installers who manage all aspects of the remodel. This attention to detail and specialization in bath remodels has built a strong reputation for Five Star across the U.S. and Canada.
The installation process involved tearing the system down to the studs, inspecting for damage, and rebuilding with composite panels, solid non-hollow shower pan, structural blocking for accessories, and leak-proof corner flashing. Although the customer had planned to reuse the curtain rod, a frameless fixed-glass door was ultimately installed. The remodel was completed with white and gray Calacatta-style panels, two corner shelves, and a chrome handheld showerhead with an adjustable slide bar. A fold-down bench was not included in the final installation. The job was estimated at two days, with a four-to-five-week scheduling lead time. A critical measure was scheduled within a week of signing to confirm all specifications and assign an installation date. The customer was assured that no matter what was discovered behind the walls—mold, rot, or otherwise—Five Star would fix the issues without altering the quoted price. The system was completed with marine-grade silicone sealant, and a full cleanup and walkthrough followed before final payment.
Five Star Bath Solutions provides a fully transferable lifetime warranty on the SmartChoice composite system, covering all parts, materials, and installation labor. Adam explained their Best Value Guarantee, which offers to match any qualified lower quote and add $100, a Certified Craftsman Guarantee ensuring only trained installers perform the work, a No Surprise Promise locking in the final cost regardless of findings during demo, and a Property Protection Guarantee. The corporate upgrade brought the total cost of the composite remodel to $11,699 plus tax, reduced from a higher MSRP through 77% off labor and additional cash payment incentives. The customer chose to proceed immediately, paying the deposit with a credit card and locking in the pricing and design preferences with full flexibility to adjust if needed within a 30-day window.
Features Presented by the Representative:
* Walk-in shower conversion from existing unit with SmartChoice composite system
* Solid, slip-resistant, non-hollow composite shower pan
* White and gray marble-style wall panel finishes, digitally scanned from real stone
* Chrome handheld showerhead with adjustable slide bar
* Two grab bars (entry and back wall) with secure blocking
* Frameless fixed glass panel (replacing curtain rod plan)
* Two corner shelves for storage
* Closed-cell foam and fiberglass backer board with corner flashing
* Full demo to studs and repair of any discovered issues at no extra charge
* Marine-grade silicone sealing and full site cleanup
* Two-day installation timeline with 4–5 week scheduling lead
* Lifetime, fully transferable warranty on parts, labor, and installation
* Best Value, Certified Craftsman, No Surprise, and Property Protection Guarantees
* 77% labor discount, corporate upgrade, and cash payment discount applied
* Final price: $11,699 plus tax