Michael, the Five Star Bath Solutions representative, presented the Smart Choice package with PVC composite wall panels and concrete backer board. The product was described as non-porous, antimicrobial, scratch-resistant, and easily cleaned with mild soap. Full-height wall coverage and accessory matching ensured consistency in finish and tone. Michael used 3D design previews and material samples during consultation to help the customer visualize color and hardware options clearly before finalizing selections.
Michael noted that Five Star Bath Solutions operates locally under national support. The Michigan-based franchise is owned by Matt and Brian, with background-checked and professionally trained installers who undergo regular local training. Michael detailed the company’s low-overhead model, competitive pricing backed by industry research, and discount programs for educators, healthcare workers, and reviewers. Customer incentives were discussed, including best-value guarantee and transparent price protection.
Installation involved full removal of the original tub and wall system down to the studs and subfloor with inspection for moisture damage. New PEX plumbing, cement board waterproofing, and seamless wall panels were installed. Grab bars and all accessories were anchored directly to solid backing. Work was completed over two days. Protective runners were used throughout to safeguard adjacent flooring and walls during demo and installation.
The Smart Choice system includes a fully transferable lifetime warranty covering materials, labor, and service calls. The company guarantees no hidden charges post-contract and offers to match any comparable competitor price, plus $100 as a time credit. Upgrades such as new flooring and vanity were discussed but deferred based on current priorities and budget.
Features Presented by the Representative:
* Walk-in shower with low-threshold entry
* Seamless PVC composite wall system with white tile pattern
* Anti-slip shower base with matching built-in corner shelves
* Stainless steel grab bars anchored to backing
* Delta detachable handheld showerhead with slide bar
* Full demo to studs and subfloor with moisture inspection
* PEX-B plumbing upgrades and cement board waterproofing
* Two-day installation with site protection and cleanup
* Locally managed installation with national backing
* Lifetime warranty on product and labor, transferable
* Price-match guarantee and discount incentives available
Tub To Shower Conversion, Alpaugh Crescent, Leduc, AB , T9E 5H2
