Jordan Santiano of Five Star Bath Solutions recommended the Smart Choice grout-free composite system, explaining its six-layer antimicrobial construction, scratch-resistant surface, and real-stone look achieved through digital stone imaging on virgin PVC. He presented a clear comparison between older tile systems—prone to cracking, leaks, and mold—and their modern panelized solutions that prevent these issues entirely. Jordan highlighted that the company is locally owned in Tampa Bay, backed by a nationally recognized brand headquartered in Detroit, with all installers factory-trained, drug-tested, and background-checked. The homeowner was also shown how traditional tile requires annual resealing to prevent water intrusion and mold, a process they were eager to avoid.
The installed wall panels were adjusted from the originally discussed “White Pearl” to a darker marble-look composite finish, paired with an oil-rubbed bronze fixture and matching framed glass doors rather than frameless. The recessed niche was replaced with a pair of corner shelves. The final design included a sliding glass enclosure with oil-rubbed bronze hardware, a handheld showerhead, and two grab bars for added safety, which were not part of the original discussion. The slip-resistant base was color-matched to the darker wall panels, completing the shift to a richer visual tone than originally outlined.
The installation process included full demo to the studs, plumbing inspection, and replacement with a closed-cell Safeguard backer board and sealed waterproofing. Installation was completed within three days, including all trim, silicone, and cleanup. Framing modifications were made to support the new glass door and hardware layout. All materials were cut onsite for a seamless custom fit, and final sealing was completed with antimicrobial silicone.
Five Star Bath Solutions offered a lifetime warranty covering all labor, materials, and parts—excluding only customer-provided components if substituted. The final agreement included $2,000 in total discounts, with a military and cash incentive applied to reduce the price from $12,526 to $11,276. The same-day upgrade offer remained optional for further reduction. Warranty coverage extends to mold remediation and water damage prevention for the installed system. The homeowners appreciated the clear presentation and thorough approach to long-term waterproofing and low-maintenance design.
Features presented by the representative:
* Walk-in shower with Smart Choice grout-free composite wall panels (dark marble finish)
* Coordinated slip-resistant shower base in matching tone
* Closed-cell Safeguard waterproof backer board with quad-lock system
* Delta handheld showerhead in oil-rubbed bronze with updated plumbing
* Framed sliding glass shower enclosure with oil-rubbed bronze hardware
* Two grab bars with proper blocking for support
* Corner shelves (replacing recessed niche)
* Full demo, subfloor/plumbing inspection, and mold treatment included
* Lifetime transferable warranty on labor, materials, and components
* $2,000 total in discounts (military and cash)
* Optional same-day upgrade for additional savings
Bathroom Remodel, Maplewood Meadows Ave, Grand Blanc, MI , 48439
