Jagger Willard from Five Star Bath Solutions recommended the Smart Choice composite system as the ideal mid-range solution. The package included antimicrobial, six-layer composite wall panels with a matte stone look, sealed with marine-grade silicone. ShowerShield cement-coated foam backer ensured full waterproofing behind the walls. Jagger also highlighted the long-term advantages of composite over fiberglass or acrylic, including scratch resistance, easy maintenance, and a grout-free finish. Fixtures were upgraded to brushed nickel Delta Intuition handheld components with a flexible hose. Materials were chosen for non-porous, mold-resistant performance and easy cleaning without harsh chemicals.
The remodel began with demolition already completed by the homeowner. Five Star handled all plumbing, tub installation, waterproof paneling, and flooring. The curved shower rod and Delta fixture were added for improved usability. The company also reinstalled the toilet with a new wax ring and secured customer-provided vanities. Drywall repair remained the responsibility of a third party, consistent with the company’s wet-space-only service model. Installation was estimated at up to four days, and measurements were confirmed by project coordinator Michelle prior to scheduling.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering all installed components, plumbing, and labor. Guarantees included the No Surprise (fixed-price), Best Value (price match plus $100), Certified Craftsman (in-house installers), and Property Protection (damage coverage). February promotions reduced the total cost to $17,189 after tax, with potential for additional savings through same-day decisions.
Features presented by the representative:
* Smart Choice composite wall panels with 6-layer antimicrobial technology
* ShowerShield cement-coated, closed-cell waterproof backer board
* White alcove soaking tub with wall panels (no pony wall used)
* Delta Intuition brushed nickel handheld fixture
* Two 15” corner shelves and curved curtain rod
* Marine-grade silicone and quad lock seam sealing
* Waterproof LVP flooring and vanity installation
* Toilet removal and reset with new wax ring
* One- to four-day installation timeline
* Fully transferable lifetime warranty on product, labor, and plumbing
* No Surprise, Best Value, Certified Craftsman, and Property Protection guarantees
* Final price: $17,189 with potential $2,000 same-day discount