Tabitha Lambert from Five Star Bath Solutions presented the company’s Smart Choice package, highlighting its grout-free composite material that is low-maintenance and antimicrobial. She emphasized that the system does not require harsh chemicals or resealing, making it ideal for long-term durability and easy upkeep. Tabitha described the patented Shower Shield backer board that is fully waterproof and resistant to mold and mildew. She noted that their installers are not subcontractors but full-time, background-checked employees. Customer appreciated learning that the company is locally owned, nationally supported, and relies heavily on positive reviews rather than advertising.
The installation process includes a full demolition down to the studs, inspection for any water damage, and plumbing replacement from the foundation up. Tabitha explained that the company installs all walls to the ceiling with marine-grade silicone sealing, ensuring a secure, watertight system. Installers arrive with floor protection and handle all cleanup and debris removal. Customer was informed that the job is typically completed in two days, with a third day reserved if needed. Installation availability was approximately eight weeks out, which was acceptable for their schedule.
Five Star Bath Solutions provides a lifetime warranty with the Smart Choice system that covers the entire setup, including the backer board, pan, fixtures, seating, accessories, and glass. Tabitha explained that the warranty is fully transferable with no change in terms, offering added value for resale. Customer was quoted $14,600, and with current promotions including 77% off installation, a $750 cash discount, and a $500 review incentive, the final price was reduced to $11,970. Tabitha also mentioned a best price guarantee and a legal three-day cancellation window to ensure peace of mind.
Features Presented by the Representative:
* Walk-in shower conversion replacing unused bathtub
* Smart Choice composite with antimicrobial, grout-free surface
* Patented Shower Shield waterproof backer board
* Brushed nickel fixtures with multi-spray handheld shower system
* Two corner shelves and two safety grab bars (horizontal and vertical)
* Fold-down teak bench for seated bathing
* White wall panels for a clean, modern appearance
* Obscure sliding glass door selected for privacy and ease of cleaning
* Installation completed in 2–3 days with floor protection and cleanup
* Full wall installation to ceiling with marine-grade silicone
* In-house, background-checked installation team
* Lifetime transferable warranty on all components
* Promotional discounts for cash payment and online review
* Best price guarantee and three-day cancellation period
Tub To Shower Conversion, Fairfield Drive, Burlington, NC , 27215
