Tabitha Lambert from Five Star Bath Solutions provided an overview of the Smart Choice package, which includes a grout-free composite surface with antimicrobial protection. She explained that the patented Shower Shield backer board prevents water infiltration and eliminates mold and mildew risks. Tabitha emphasized that installation is performed by in-house, background-checked, drug-tested employees. Customer valued the company’s referral-based business model and its strong community reputation over advertising.
The installation scope included full demolition to the studs, evaluation and remediation of existing mold or damage, plumbing reconfiguration, and ceiling-height wall panels sealed with marine-grade silicone. Installers protected flooring and handled all cleanup. The project was estimated to take two days, with a third day held in reserve. From design confirmation, the lead time for installation was 8–10 weeks. A 3D rendering of the finished space helped the customer visualize the end result prior to build.
Five Star Bath Solutions offered a lifetime transferable warranty covering all system components including pan, panels, fixtures, grab bars, seat, and glass. Tabitha explained the warranty terms are fixed and remain unchanged even if the property is sold. The original price was $14,825, with applied discounts bringing the total to $10,535. Reductions included 77% off installation, a $750 cash incentive, and a $500 review credit. Additional protections included a best price guarantee and a three-day legal cancellation option.
Features Presented by the Representative:
* Walk-in shower conversion with improved accessibility
* Smart Choice grout-free composite wall system in Sandalwood
* Patented Shower Shield waterproof backer board
* Brushed nickel dual-function showerhead with handheld
* Recessed wall niche for integrated product storage
* Sliding clear glass door with brushed nickel frame
* Two horizontal grab bars for safety
* Full demolition and mold inspection with plumbing reconfiguration
* Marine-grade silicone sealing and ceiling-height wall panels
* 2–3 day installation timeline with floor protection and full cleanup
* In-house, background-checked and drug-screened installation team
* Lifetime transferable warranty covering all components
* Promotional discounts including installation markdown, cash, and review credit
* Best price guarantee and legal three-day cancellation period