Dylan, the Five Star Bath Solutions representative, introduced the company as a family-owned, full-service remodeler based locally in Sandy, Utah, with national backing. He explained the composite solid surface system is designed for seamless installation with no grout or exposed seams, and includes antimicrobial properties to prevent mold and mildew. Dylan emphasized that the system is non-porous and easy to maintain, which resonated with the customer’s desire for long-term cleanliness and durability.
Dylan outlined the in-house installation process, noting that Five Star Bath Solutions does not use subcontractors. The company’s own licensed, bonded, and insured technicians manage all demolition, plumbing, and cleanup. The customer was informed the job could be completed in one to two days, depending on conditions, and all debris would be hauled away during cleanup. Dylan also shared that installation can sometimes be completed over existing surfaces, when structurally viable, reducing both time and disruption.
Warranty coverage includes a limited lifetime warranty that applies to parts, labor, and installation for the lifetime of the homeowner. Dylan explained that this warranty is transferable once within the first two years of home resale. The customer expressed appreciation for the transparency and depth of the warranty coverage. Dylan also referenced the company’s long-standing reputation, including hundreds of five-star reviews and consistent A+ BBB ratings.
Features presented by the representative:
* Walk-in shower with light marble-tone composite wall panels
* Polished chrome fixtures and grab bars on rear and side walls
* Composite solid surface system with antimicrobial protection
* Handheld shower with adjustable slide bar
* Seamless, grout-free, non-porous paneling
* 1–2 day average installation timeline
* In-house installation team (licensed, bonded, insured)
* Full cleanup and old tub haul-away included
* Limited lifetime warranty covering parts, labor, and installation
* Transferable warranty within two years
* Nearly 20 years in business with A+ BBB rating
* Locally owned and nationally supported remodel company
Tub To Shower Conversion, 4th Street North, Saint Petersburg, FL , 33703
