The representative from Five Star Bath Solutions introduced the Smart Choice composite wall system as a solution, emphasizing its grout-free, six-layer construction with mold-resistant, antimicrobial surfaces. The matte finish, based on high-resolution stone imagery, offered a natural appearance without the maintenance issues of real stone or tile. The customer was shown customizable samples and appreciated the tailored approach that addressed both aesthetic and functional concerns. The representative also highlighted the exclusive use of certified in-house installers, which reinforced the customer’s confidence in the brand’s reliability and expertise.
Installation involved complete demolition of the previous tub and tile down to the studs, followed by moisture inspection and installation of waterproof hydro block backer board. The team installed the wall system, fixtures, and accessories according to the customer’s preferences. Four corner shelves were split across two walls for optimized storage, and a corner seat was positioned opposite the plumbing wall. The new system also included a 3-inch low-threshold base to improve accessibility, and the clear sliding glass door added functional elegance to the final design. The floor was updated with luxury vinyl plank for waterproof protection and a cohesive finish.
Five Star Bath Solutions backs all installations with a fully transferable lifetime warranty, covering materials, labor, and workmanship without exclusions for fading or staining. The representative explained the company’s four core guarantees: Certified Craftsmen, Best Price Assurance, No Surprise Promise, and Property Protection. These assurances, combined with strong visual planning tools and attention to detail, reinforced trust and satisfaction in the final result.
Features presented by the representative:
* Walk-in shower conversion with 3-inch low entry lip
* Smart Choice composite wall system with matte, nonporous finish
* Four corner shelves split across two walls
* Built-in corner seat installed opposite plumbing wall
* Chrome grab bar and commercial-grade Delta handheld fixture
* Clear sliding glass door with integrated towel bar
* Full system demolition down to studs with hydro block backer board
* Marine-grade silicone seals for durability
* Optional luxury vinyl plank flooring
* Lifetime transferable warranty covering all materials and labor
* Installation by certified in-house professionals
* Four-point homeowner assurance program
