Scot Kemmer walked the customer through the Smart Choice system, noting it is used in about 90% of installations due to its durability, stone-mimicking appearance, and ease of maintenance. The panels are made from a six-layer antimicrobial composite that does not require grout, will not yellow, and is designed using scans from actual slabs of stone for a realistic finish. Scot highlighted the use of proprietary Shower Shield backer board, exclusive to Five Star, which is inorganic and cannot mold. He also emphasized the company's certified, drug-tested installers and 29-year A+ BBB history, underscoring their reputation and commitment to quality work. The company operates locally from the Buda office and uses word-of-mouth marketing to reduce overhead.
The installation will include full demo to the studs, inspection and replacement of any wet studs or subfloor, installation of a thermal-insulated shower base, new up-to-code PEX plumbing, and quad-lock corners for leak protection. Both bathrooms will be updated with new flooring, vanities, and lighting, and the downstairs layout will feature a tub and shower combination side-by-side for a luxurious, spa-like feel. All fixtures will be Delta’s higher-end Lahara model in brushed nickel. Final installation for the upstairs bathroom featured vein cut composite panels in a warm beige finish, not gray as originally planned, and matte black fixtures instead of brushed nickel. The installed barn-style door came in a black metal frame, with matching matte black rain-style showerhead and grab bar. A single corner shelf and recessed niche were installed, with no teak seat included.
Five Star Bath Solutions provided a Lifetime Plus Warranty that covers product, labor, and parts with no exclusions and is fully transferable to new homeowners. Financing through Five Star’s partner offers no money down and 30 days until the first payment, with pre-qualification via soft credit check. The customer considered using home equity or retirement funds to secure the project while taking advantage of the significant savings.
Features Presented by the Representative:
* Walk-in shower conversion upstairs with barn door, matte black rainhead, and beige composite panels
* Downstairs freestanding tub and large-tile walk-in shower with frameless glass door
* Smart Choice antimicrobial six-layer composite wall system (no grout, no caulking)
* Proprietary Shower Shield backer board (inorganic and mold-proof)
* Thermal-insulated, non-slip base and new PEX plumbing
* Delta Lahara fixtures and corner shelf with niche configuration
* Wainscoting around freestanding tub and new flooring, vanity, and lighting in both baths
* Full demo, quad-lock panel sealing, 50-year silicone, and certified installers only
* Lifetime Plus Warranty (labor, product, and parts), fully transferable
Tub To Shower Conversion, Pollard Dr, Sterling Heights, MI , 48312
