Ben Beckett from Five Star Bath Solutions provided detailed information about the company’s Smart Choice composite system, highlighting its grout-free, waterproof features and ease of maintenance. He emphasized the durability and antimicrobial properties of the materials, which are designed to prevent mold and moisture buildup, offering a long-lasting solution. Ben also underscored the company’s strong reputation, including their high Google ratings and the Super Service Award from Angie’s List, which reinforced their credibility and reliability in the home improvement industry.
The installation process was outlined, with Ben explaining that the existing tub and walls would be removed down to the studs, ensuring any moisture or mold issues were addressed. He mentioned that the installation would typically take one to two days, with a total project timeline of six to eight weeks from consultation to completion. The project would include installing a new shower pan, updating the plumbing with a Delta pressure balancer, and adding the requested grab bars, bench seat, and other custom features. Ben also mentioned that the project would be carefully managed to ensure that all aspects were handled professionally and efficiently.
Five Star Bath Solutions offers a comprehensive lifetime warranty on both materials and labor, which is transferable to future homeowners. Ben assured the customer that this warranty covers all aspects of the installation, providing long-term peace of mind. He also explained that the company does not require final payment until the customer is completely satisfied with the work, further building trust and confidence in their services. The warranty, coupled with the company’s commitment to high-quality workmanship and customer satisfaction, ensures that the customer’s investment is well-protected.