Steven Harris from Five Star Bath Solutions reviewed both the Performance and Smart Choice packages, recommending Smart Choice for its antimicrobial, quarter-inch PVC composite panels and long-term value. He highlighted Five Star’s local Houston team of factory-trained installers, A+ BBB rating, and commitment to in-house labor. The Smart Choice system features grout-free wall panels, a solid waterproof backer board, and quad-lock corner protection, eliminating common grout and caulk issues.
Installation began with full demolition to the studs, moisture inspection, and any necessary framing repairs at no extra charge. New PEX plumbing was run to code, followed by the proprietary fiber-cement backer board. A low-threshold, slip-resistant base was set, then the Calacatta composite panels were installed. Accessories—including the handheld Delta commercial-grade shower system, angled grab bar, recessed niche, corner shelves, and fixed composite bench—were fitted. A 50-year antimicrobial silicone seal completed the enclosure, and the crew performed a full cleanup before a walkthrough.
Five Star Bath Solutions provided its Lifetime Plus warranty on the Smart Choice system, covering product, parts, and labor with no service fees and full transferability. Financing options included a 12-month same-as-cash plan. With VA reimbursement anticipated and a 77 % installation discount, the Performance Package cost was reduced to $13,832, resulting in monthly payments of $173.
Features Presented by the Representative:
* Open-entry walk-in shower conversion with low-threshold base
* Grout-free, antimicrobial quarter-inch PVC composite Calacatta wall panels
* Waterproof backer board with quad-lock corner protection
* Delta commercial-grade handheld shower system
* One angled safety grab bar
* Recessed niche and two corner shelves
* Fixed composite bench seat
* Full demo to studs, moisture inspection, and framing repair at no cost
* PEX plumbing upgrade and proprietary waterproof backing
* 50-year antimicrobial silicone sealant
* Installation by factory-trained local employees
* Lifetime Plus warranty on Smart Choice with zero service fees
* Flexible financing and VA-eligible reimbursement options