Catherine Walker from Five Star Bath Solutions presented the Smart Choice wall system, which is grout-free, antimicrobial, and nonporous. She explained that the panels are heat-welded and thicker than traditional acrylic or fiberglass options, designed to prevent warping or delamination over time. The system offers the appearance of natural stone without the upkeep of tile grout. Catherine emphasized that the materials are easy to clean with mild products and are ideal for customers looking for a long-lasting solution. She also noted that the company has over 29 years of experience, is locally operated, and holds a 4.9-star rating on Google, with installation crews that are factory-certified, background-checked, and insured.
Catherine outlined a two-day installation timeline beginning with complete removal of the existing shower. A waterproof composite backer board was installed, followed by the custom-fit wall panels, fixtures, and recessed shelving. The low-profile shower base was chosen for easier step-in access, and all grab bars and fixtures were anchored into solid blocking behind the walls. The sliding glass door system provided a clean finish and maximized usable space. Dust control, floor protection, and a final walkthrough by the lead technician were included in the process to ensure satisfaction.
All products, labor, and installation are covered by a fully transferable lifetime warranty. Any service concerns can be handled directly by Five Star Bath Solutions without requiring contact with a manufacturer. Optional financing and savings incentives through the review program were also offered. The customer appreciated the simplified maintenance and cohesive design, feeling confident in the longevity of the finished space.
Features presented by the representative:
* Smart Choice grout-free antimicrobial wall system
* Seamless, heat-welded panel installation
* Stone-inspired wall pattern with brushed nickel fixtures
* Custom low-profile shower base
* Corner bench and recessed shelving
* Sliding glass door enclosure
* Waterproof composite backer board
* Built on-site for precision fit and secure fixture mounting
* Factory-certified, background-checked installation team
* Two-day installation with full demolition and site protection
* Locally owned with 29+ years of bathroom remodeling experience
* 4.9-star Google rating
* Fully transferable lifetime warranty for product, labor, and installation
* Direct service from Five Star Bath Solutions, no third-party coordination
* Flexible scheduling and review program-based discounts