Catherine Walker from Five Star Bath Solutions recommended the company’s walk-in tub package, which includes hydro and air massage jets, inline heat maintainers, and accessible faucet controls. She described additional comfort options like aromatherapy, chromotherapy lighting, and a headrest pillow for enhanced therapeutic benefit. Catherine explained that their wall systems are made from antimicrobial composite, twice the thickness of acrylic, with a nonporous surface that resists mold and is easier to maintain than tile. The panels are manufactured in the U.S. and come in various colors including the Golden Beaches finish selected to warm up the overall look of the space.
Catherine outlined the full installation process beginning with the removal of the existing shower and prep for the new system. Installation typically takes three to five days. A waterproof backer board was used to support the new wall system and ensure structural integrity. Fixtures, including a handheld Delta showerhead, were installed into reinforced blocking for safety. Catherine emphasized that the company's local ownership in Plano allows for responsive service. All technicians are trained and certified by a master-level installer, and cleanliness standards are maintained throughout with daily site protection and a full cleanup.
The walk-in tub system includes a heated seat and back, adjustable massage jets, inline heat control, a fast-drain system, and chrome fixture set. Catherine clarified that only tubs provided by Five Star Bath Solutions are installed, ensuring full warranty coverage. Warranty protection varies by product type: fiberglass packages include a 3-year manufacturer warranty, acrylic comes with a 10-year warranty, and the composite system chosen here is covered by a limited lifetime warranty. The customer was also informed about seasonal offers such as 77% off installation, along with senior and veteran discounts for added value.
Features presented by the representative:
* Therapeutic walk-in tub with hydro and air jets
* Heated seat and backrest with inline heat maintainer
* Antimicrobial Golden Beaches composite wall system
* Chrome faucet controls with optional aromatherapy and chromotherapy
* Handheld Delta showerhead
* Fast-drain system with 90-second emptying
* Waterproof backer board and reinforced wall blocking
* Installed by factory-trained, certified technicians
* Locally owned Plano franchise with master-level oversight
* Installation in three to five days with dust and floor protection
* Warranty: 3-year on fiberglass, 10-year on acrylic, lifetime on composite
* Direct service model with no third-party coordination
* Senior and veteran discounts, plus seasonal installation promotions
Bathroom Remodel, Almeta Ln, McKinney, TX , 75069
