Catherine Walker from Five Star Bath Solutions presented the company’s Smart Choice composite system, engineered to be grout-free, antimicrobial, and more durable than traditional tile. She explained that the panels are heat-welded and twice as thick as acrylic, offering a stone-like appearance without grout lines. The nonporous surface cleans easily without harsh chemicals and suits families with health sensitivities. Catherine also emphasized that the company has 29 years of remodeling experience, with a 4.9-star Google rating and a team of background-checked, factory-trained installers, which reassured the customer.
Catherine described the installation process, beginning with demolition down to the studs and followed by installation of a waterproof composite backer board. The new custom pan, wall panels, grab bars, shelving, and matte black fixtures were fitted to exact dimensions on-site. Installation was scheduled to take two to three days with dust protection and floor coverings. Optional upgrades like a frameless glass door were discussed for possible future enhancement. On-site reinforcement ensured that safety fixtures were properly secured for long-term use.
All materials, labor, and products are protected by a fully transferable lifetime warranty. Five Star Bath Solutions handles all warranty concerns directly without requiring third-party contact. Financing options with no penalties, along with review-based discounts, were also offered. The customer appreciated the transparency and the combination of aesthetics and accessibility in the remodel.
Features presented by the representative:
* Smart Choice grout-free antimicrobial composite system
* Calacatta marble-style wall panels with matte black fixtures
* Heat-welded, nonporous, thick wall construction
* Custom non-slip shower base
* Two safety grab bars with reinforced backing
* Built-in shelving for storage
* Waterproof composite backer board
* Installed on-site for tailored fit and durability
* Optional frameless glass upgrade available
* Factory-trained, background-checked installation team
* Two to three day installation with full site protection
* Fully transferable lifetime warranty covering product, labor, and materials
* Direct service support from installer, no manufacturer runaround
* Flexible financing and discount program based on marketing participation