Catherine Walker from Five Star Bath Solutions presented the company’s exclusive Smart Choice composite system, which is grout-free, antimicrobial, and extremely durable. She explained that the panels are heat-welded and two times thicker than standard acrylic, offering a stone-like appearance without the issues that come with tile and grout. Catherine highlighted that the system is nonporous and easy to clean, with no need for harsh chemicals, making it a perfect fit for families with health concerns. She shared that Five Star Bath Solutions is a family-owned, locally operated business with 29 years of experience and a 4.9-star rating on Google. The company specializes exclusively in bathroom remodeling, and its installers are factory-trained and background-checked, which gave the customer additional peace of mind.
The installation process was detailed thoroughly, beginning with demolition of the existing tub and tile down to the studs. Catherine explained that a waterproof composite backer board would be installed, followed by the custom shower pan, wall system, fixtures, and bench. The installation would take two to three days, with careful attention to dust control and floor protection. Catherine described how the walls and fixtures would be built on-site to ensure a perfect fit and reinforced for long-term performance. She also offered optional upgrades like a frameless glass door if the customer wanted to further enhance the look. The walkthrough helped the customer visualize the transformation and understand the steps clearly.
Catherine confirmed that all products, labor, and materials would be covered by a fully transferable lifetime warranty. She emphasized that Five Star Bath Solutions handles all warranty work directly, so the customer would never have to deal with a third party or manufacturer. Whether something cracked, chipped, or needed adjustment, the customer could rely on a single point of contact. Flexible scheduling options were available, along with savings through a review program and financing choices with no prepayment penalties. The customer appreciated the professionalism and transparency and felt confident that the remodel would meet both aesthetic and accessibility needs for the long term.
Features presented by the representative:
* Smart Choice grout-free antimicrobial composite system
* Marble-look wall panels with vertical mosaic inlay
* Brushed nickel fixtures for clean, consistent finish
* Heat-welded, nonporous, thick wall construction
* Custom non-slip shower pan
* Corner bench seat, two safety grab bars, and handheld shower
* Waterproof composite backer board
* Built on-site for precise fit and reinforcement
* Optional frameless glass enclosure
* Background-checked, factory-trained installers
* 2–3 day installation timeline with demolition and dust protection
* 29 years in business and 4.9-star Google rating
* Fully transferable lifetime warranty on parts, labor, and materials
* Direct service support with no third-party involvement
* Flexible scheduling, review program discounts, and financing options available
Tub To Shower Conversion, Pioneer Ln, McKinney, TX , 75069
