Chris True described how Five Star Bath Solutions specialized exclusively in bathroom remodels, focusing on the wet area to deliver efficient, high-quality installations. He said the company had been in business for nearly four years in the Nashville area and maintained a 4.9-star Google rating with consistently positive customer reviews. Chris explained that the company used PVC composite wall systems made by Siro, which were 100% waterproof, antimicrobial, and non-porous, making them resistant to mold and mildew. He emphasized that the company’s installers were fully licensed, insured, background-checked, and certified, with many also serving as regional trainers for other bath remodel franchises. He shared that Five Star Bath Solutions’ products were designed to be low-maintenance and cleaned easily with just mild soap and water—no scrubbing or harsh chemicals needed.
Chris detailed the installation process, explaining that the team would remove the existing tub and wall materials down to the studs, inspect for any rot or moisture damage, and rebuild the wet area using waterproof backer board and commercial-grade silicone. He said the project manager, Jared Bashirian, would return within a few days to take final measurements and confirm the placement of accessories such as grab bars, the seat, and shelves. Installation typically took about two days, and materials arrived within three to four weeks after ordering. Chris mentioned that Five Star handled all plumbing updates, including Delta Lifetime fixtures and PEX supply lines. He also reviewed optional add-ons, like a corner shelf system and textured shower floor for slip resistance, helping Teresa choose what would work best for her needs.
Chris reviewed Five Star Bath Solutions’ warranties, explaining that the company offered lifetime coverage on product, parts, and workmanship for its composite systems, fully transferable to future homeowners. He said the warranty was backed by both the local franchise and the corporate office, ensuring customers were protected long-term. Chris also explained the company’s 30-day price-match guarantee and “no surprises” policy, meaning the price quoted during the consultation was final and included all necessary labor and materials. Teresa appreciated that the warranty provided complete peace of mind and said she liked that the company’s approach was transparent, professional, and focused on lasting quality.
Features presented by the representative:
* Tub-to-shower conversion with low-threshold entry
* White PVC composite wall system by Siro, waterproof and antimicrobial
* Built-in fold-down seat and interior grab bar for safety
* Brushed nickel Delta fixtures with handheld shower wand
* Certified in-house installers, no subcontractors
* 4.9-star Google rating and local Nashville operation
* Installation completed in approximately two days
* Lifetime transferable warranty on product, parts, and workmanship
* 30-day price-match and “no surprises” guarantees