Ostin Tuma, the Five Star Bath Solutions representative, outlined the company’s methodical approach and durable materials. He presented a 60x36 shower pan paired with multi-layer composite wall panels made from antimicrobial polyurethane, chosen for their resistance to discoloration and ease of cleaning. Accessories such as grab bars and corner shelving were custom-placed per customer needs. Ostin described flexible upgrade options including glass door variations through Arizona Shower Doors, giving customers visual control of their remodel.
The installation process included full demolition to the studs, despite the customer's belief that only a partial removal was necessary. This step allowed the team to inspect framing, install waterproof backer boards, and apply quad-lock corner protection. Delta plumbing systems were added to ensure long-term performance. The crew protected all floor surfaces during the job and sealed every seam to maintain watertight integrity. Installation was completed professionally with one-day turnaround. Although the customer ultimately declined the offered estimate, he acknowledged the thorough and transparent walkthrough provided by the team.
All work performed by Five Star Bath Solutions is backed by a fully transferable lifetime warranty, covering both products and labor. Warranty protections apply only to components installed by the company. Ostin clarified this policy during consultation, reinforcing the company's commitment to quality and long-term accountability.
Features presented by the representative:
* Full-size walk-in shower with 60x36 low-threshold base
* Multi-layer white acrylic wall panels with smooth tile-look finish
* Frameless sliding glass door with brushed nickel hardware
* Custom-mounted grab bars and fold-down teak bench
* Two integrated corner shelves
* Delta dual shower system with rain head and handheld sprayer
* Waterproof backer board and quad-lock corner sealing
* One-day installation with full demolition and cleanup
* Lifetime transferable warranty on parts and labor
* Fully licensed and insured service with code compliance
* Transparent pricing with professional consultation included