Kevin Szabados from Five Star Bath Solutions presented the Smart Choice composite system as the most practical and aesthetic solution for the remodel. The panels are made from high-resolution scanned stone textures, providing a grout-free tile look with no visible seams. Kevin emphasized the material’s non-porous, mold-resistant surface, which requires only light cleaning and won’t stain or degrade over time. The system’s waterproofing relied on the Shower Shield triple-layer backer board, composed of closed-cell foam, cement coating, and fiberglass mesh, offering superior protection over green board alternatives. The customer valued this construction quality and cited the company’s Better Business Bureau record as a deciding factor after disappointing past contractor experiences.
Installation included full demolition and extension of the pan, followed by ceiling-height wall panel installation with custom trim and a ceiling cap. The three corner shelves and grab bars were mounted over reinforced blocking, and the teak fold-down seat was installed for flexible seating. Brushed nickel fixtures and glass door framing were sealed using marine-grade silicone. All fixture positions were confirmed during the final measure. Installation was scheduled to begin in early July, with a two-day completion window, aligning with the customer’s travel and recovery timeline. Materials were pre-ordered to avoid delays.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering product, labor, and workmanship, backed by a $2 million performance bond. The Best Value Guarantee assured the customer of the lowest price for similar offerings and included a $100 rebate if matched. Additional protections included the Certified Craftsman, No Surprise, and Property Protection Guarantees. The Smart Choice system qualified for a corporate upgrade, allowing the customer to access the premium design at the acrylic tier price. The customer expected to list the property within one to two years and viewed the investment as a key resale enhancement.
Features presented by the representative:
* Walk-in shower conversion with 36-inch extended pan
* Azura Bay full-height composite panels with ceiling cap
* Brushed nickel Delta Intuition handheld fixture
* Three corner shelves and teak fold-down bench
* Two angled grab bars for improved support
* Sliding glass door with brushed nickel trim
* Shower Shield triple-layer waterproof backer
* Grout-free, mold-resistant composite surface
* Two-day installation, scheduled for early July
* Lifetime transferable no-fine-print warranty
* Best Value, No Surprise, Certified Craftsman, and Property Protection Guarantees
* Corporate upgrade to premium finish at acrylic price