Shelby, the Five Star Bath Solutions representative, explained the unique value proposition of their modern grout-free composite material. The panels are made from real stone scans embedded in durable, synthetic composite, which are both visually striking and extremely low-maintenance. Shelby highlighted the company's commercial-grade Delta plumbing fixtures, which offer superior longevity compared to residential-grade alternatives. Their composite shower pans are solid, non-slip, and ADA compliant. Five Star Bath Solutions also emphasizes customization—customers supply their own vanities and mirrors, while the company handles all labor and installation. Shelby reinforced that their composite material does not degrade like acrylic or tile and comes with a lifetime warranty, offering better long-term value.
Five Star Bath Solutions is a nationwide franchise with over 100 locations, and Shelby emphasized the company’s long-standing history, operating since the 1980s. Installation timelines are efficient, with the full remodel typically taking only two to three days. After a customer agrees to proceed, a project manager conducts a critical measure visit within days to finalize specs, ensuring everything is ready before installation. The company’s certified craftsmen undergo an eight-week training process, and no subcontractors are used—ensuring consistent quality. The team also commits to protecting the customer’s home during the job with safeguards like runner mats and corner wraps, reinforcing their no-surprise pricing policy.
Their warranties and guarantees are a major selling point. The Smart Choice composite package comes with a lifetime warranty on the finish and materials, which is also fully transferable to new homeowners. The company offers a best-value guarantee: if a client finds a better quote for the same materials and work, Five Star will match it and pay the difference plus $100. No change orders are ever issued due to unforeseen issues like mold or rot—everything is included in the agreed price. For financing, customers can opt for 12 months same-as-cash or extended terms up to 120 months with no early payoff penalties. Shelby offered a promotional package upgrade, providing the Smart Choice composite package for the price of the performance package, reducing the cost from over $24,000 to $17,500.
Key Features Presented by Shelby:
*Grout-free composite material scanned from real stone
*Commercial-grade Delta fixtures in 5 finishes
*Solid, non-slip composite shower pan with ADA compliance
*Fully transferable lifetime warranty
*No subcontractors: all certified in-house craftsmen
*No surprise pricing, including mold/rot repairs
*Flexible financing: 0% 12-month same-as-cash or long-term low payments
*Fast installation: 2–3 days typical remodel duration
*Promotional pricing and multi-bathroom discounts available
*Customizable options for doors, seating, fixtures, vanities, and storage niches
Tub To Shower Conversion, NE 68th St Unit # D, Kirkland, WA , 98033
