George Molina of Five Star Bath Solutions walked the customer through their SmartChoice composite system, which features a six-layer construction and antimicrobial, waterproof surfaces designed to resist mold, mildew, and stains. All materials are manufactured in Michigan from virgin PVC, not recycled content, and the waterproof backer board, Hydro Block, replaces the commonly used green board for long-term reliability. George highlighted that Five Star’s installers are licensed employees trained through a four-week apprenticeship and not subcontractors. The company, locally owned with corporate backing, focuses exclusively on bathroom remodeling and is insured for up to $2 million per project.
The installation follows a ten-step process including removal of all old materials, subfloor repair, plumbing upgrades with Delta fixtures, and application of the Hydro Block system. The new shower pan, wall system, and accessories are installed and sealed with antimicrobial silicone. Accessories like grab bars and shelving are structurally reinforced, and a final walkthrough is conducted to ensure satisfaction. Flooring was updated with waterproof dark-tone vinyl planks, and the toilet was repositioned for accessibility. The customer provided their own toilet and sink for final fixture integration.
Five Star Bath Solutions provides a lifetime, fully transferable warranty covering all labor, parts, and materials. George explained their four main guarantees: the Best Value Guarantee (price match plus $100), No Surprise Promise (fixed pricing regardless of demo findings), Certified Craftsman Guarantee (only in-house, licensed installers), and Property Protection Guarantee (covering any accidental damage). The quoted price for the full remodel was $15,905, valid for 30 days with the option to lock in pricing for six months with a 30% deposit. The customer ultimately declined due to budget constraints, expressing that $10,000 was the maximum they were willing to invest even while supplying their own toilet and sink.
Features presented by the representative:
* Walk-in shower with 32"x48" SmartChoice composite wall system
* Marble-pattern composite panels with matching shower base and curb
* Non-skid threshold shower pan with rounded front
* Two stainless grab bars (horizontal and vertical)
* Chrome multi-function showerhead with integrated handheld wand
* Curved chrome shower curtain rod for accessibility
* Bradbury Hill dark wood waterproof vinyl plank flooring
* Toilet repositioned for accessibility
* Installation of customer-provided toilet and pedestal sink
* Hydro Block waterproof foam-and-cement backer board
* Ten-step installation process with subfloor repair and plumbing replacement
* Lifetime fully transferable warranty on all components
* Best Value, Certified Craftsman, No Surprise, and Property Protection Guarantees
* Final quoted price: $15,905
Tub To Shower Conversion, E Warren St, Dunmore, PA , 18512
