Joey LeBlanc of Five Star Bath Solutions presented the Smart Choice system, which includes grout-free composite wall panels that are antimicrobial, mold-resistant, and require minimal maintenance. Joey emphasized the aesthetic appeal of the panels, which offer the visual impact of tile without the hassle of grout. He introduced the company’s proprietary Shower Shield backer board as a superior alternative to cement board, noting it is completely waterproof. Joey also explained that all installations are performed by certified, background-checked employees, not subcontractors. He encouraged the customer to check their strong five-star reviews online to further validate the company’s reputation for service and quality.
The installation process was detailed thoroughly, beginning with a full demolition of the existing system down to the studs. Joey explained that the team would replace any damaged framing or mold at no extra cost and install new plumbing from the foundation up. He shared that the walls would be built to the ceiling and sealed with marine-grade silicone, preventing mold growth and eliminating the need for caulking or resealing. The project would take approximately two to three days, with a scheduled hard measure beforehand to finalize specifications. Joey noted installation would begin around six to eight weeks after contract signing, aligning with material ordering timelines.
Five Star Bath Solutions offers a lifetime warranty on the Smart Choice system, which covers all elements including the wall panels, base, fixtures, bench, and doors. Joey assured the customer that the warranty is fully transferable and remains valid even if the home is sold. Flexible financing options were also offered, and a three-day legal cancellation window was provided to ensure the customer felt fully confident in their decision.
Features presented by the representative:
* Walk-in shower conversion replacing tub
* Marble-style grout-free composite wall panels
* Chrome fixtures with handheld shower on vertical slider
* Built-in shower bench for seated bathing
* Single corner shelf for storage
* Clear sliding glass door with chrome frame
* Waterproof Shower Shield backer board
* Marine-grade silicone sealing
* In-house, background-checked certified installers
* Installation completed in 2–3 days
* Lifetime transferable warranty on all components
* Flexible financing and three-day cancellation protection
