Joey LeBlanc of Five Star Bath Solutions introduced the customer to the Smart Choice package, emphasizing the value of their grout-free composite material that mimics the appearance of real stone while offering antimicrobial protection and easy maintenance. Joey highlighted the proprietary Shower Shield backer board that is waterproof and mold-resistant, which ensures durability behind the walls. He explained that the installation team consists entirely of certified, background-checked employees—no subcontractors—trained to deliver high-quality results. Joey encouraged the customer to review the company’s strong reputation on Google and other platforms, noting they rely on word-of-mouth and five-star ratings to grow the business.
Joey outlined the full scope of the installation process, including a complete tear-out to the studs and replacement of any water-damaged or rotted materials at no additional cost. The new plumbing system would be installed from the foundation up, and all shower components would be secured to the studs and sealed with marine-grade silicone. Wall panels would be installed to the ceiling for a seamless, waterproof finish. Joey confirmed that the installation would take approximately two to three days, with an additional hard measure appointment scheduled beforehand to ensure all dimensions were accurate. The project was projected to begin about eight weeks from the contract signing.
Five Star Bath Solutions provides a lifetime warranty on the Smart Choice system, covering everything from the backer board and wall panels to the fixtures, seat, door, and accessories. Joey explained that the warranty is fully transferable to future homeowners without diminishing coverage. With several promotions, $750 off for paying in full, and a $500 Google review incentive. Flexible financing options were also discussed, and Joey assured the customer that they would have a three-day legal cancellation period to finalize their decision confidently.
Features presented by the representative:
* Walk-in shower conversion replacing an outdated tub
* Bold gray-veined composite stone-look wall panels
* Matte black handheld shower system with slide bar
* Multiple black safety grab bars for accessibility
* Recessed built-in shelving for storage
* Clear sliding glass door with black frame
* Proprietary waterproof Shower Shield backer board
* Marine-grade silicone sealant for long-term durability
* Background-checked, certified in-house installers
* Two to three-day installation timeline
* Lifetime transferable warranty on all components
* $3,150+ in promotional discounts
* Flexible financing and three-day legal cancellation protection
